Sustainable Growth, Market Development, and Expansion of Customers and Service Usage

「Through these initiatives, the company is working to support the business growth of its customers while achieving sustainable growth itself.」

「From the perspective of sustainable growth, we will further develop the market for logistics services, commercialize the know-how and other expertise acquired through these improvement and labor-saving activities as software and new services, and improve quality by applying customer feedback to improvements. By acquiring more customers and having more customers use more services, we will expand the business.」

「For the checklist system “Annie,” the company strengthened sales of the “New Hire Ready-to-Work Package,” while new-customer acquisition remained steady.」

「For the warehouse management system “Cloud Thomas Pro,” the company strengthened the acquisition of large-scale projects, while for the checklist system “Annie,” it strengthened sales of the “New Hire Ready-to-Work Package.” New-customer acquisition remained steady.」

「In December 2023, 関通ネクストロジ株式会社, a newly established subsidiary of the company, acquired a business from 河出興産株式会社, which provides logistics services for publications. The company is working to increase opportunities to acquire customers and expand the group’s customer base.」

「The company has carried out M&A transactions involving companies that can contribute to the medium- to long-term growth of the group, working to achieve sustainable growth in corporate value.」

「The company continued to seek to improve its conversion rate by providing opportunities for customers to deepen their understanding of its specific initiatives, including through tours of the head office showroom in Amagasaki, Hyogo Prefecture.」

「The company also strengthened effective customer acquisition through the internet, including SEO, to acquire new customers, as well as attracting customers through collaboration with business partners.」

「While sales from existing customers were running approximately 10% below the year-earlier period, the company strengthened effective customer acquisition through the internet, including SEO, centered on the Tokyo Central Logistics Center established in February 2022 (Niiza, Saitama Prefecture; total floor area of approximately 8,300 tsubo) and the D2C II logistics center established in August 2022 (Amagasaki, Hyogo Prefecture; total floor area of approximately 4,000 tsubo), to acquire new customers.」

「Centered on the Tokyo Central Logistics Center established in February 2022 (Niiza, Saitama Prefecture; total floor area of approximately 8,300 tsubo) and the D2C II logistics center established in August 2022 (Amagasaki, Hyogo Prefecture; total floor area of approximately 4,000 tsubo), the company strengthened effective customer acquisition through the internet, including SEO, to acquire new customers. It also sought to improve its conversion rate by providing opportunities for customers to deepen their understanding of the company’s specific initiatives, including through tours of the head office showroom established in February 2022 (Amagasaki, Hyogo Prefecture).」

「The company identified “expanding the logistics services business by expanding logistics centers” and “becoming Japan’s No. 1 provider in frozen e-commerce logistics by investing in freezing and refrigeration equipment” as growth strategies. In the IT automation business, it identified “strengthening the acquisition of new customers for the IT automation business” as a growth strategy.」

「The company identified “expanding the logistics services business by expanding logistics centers” and “becoming Japan’s No. 1 provider in frozen e-commerce logistics by investing in freezing and refrigeration equipment” as growth strategies. In the IT automation business, it identified “strengthening the acquisition of new customers for the IT automation business” as a growth strategy.」

「We continued to prepare to accept new customers by establishing and expanding logistics centers, and worked to acquire customers effectively through the internet, including by further strengthening SEO measures. In addition, as the first year of the medium-term management plan from the fiscal year ending February 2022 through the fiscal year ending February 2024, we worked to execute a growth strategy responding to the expansion of the e-commerce market, centered on “establishing a large-scale frozen and refrigerated warehouse” and “advancing as an IT vendor.”」

「As a result, for the cumulative third quarter, net sales were ¥7,567.824 million, up 11.6% year on year; operating profit was ¥559.300 million, up 165.5%; ordinary profit was ¥530.044 million, up 186.9%; and quarterly net profit was ¥365.374 million, up 171.9%.」

「To acquire new customers, we strengthened effective customer acquisition through the internet, including SEO, centered on the EC e-commerce logistics center established in April 2021 (Amagasaki, Hyogo Prefecture; total floor area of approximately 5,600 tsubo) and the D2C logistics center established in June 2021 (Amagasaki, Hyogo Prefecture; total floor area of approximately 5,200 tsubo). We also decided to establish a new Kanto logistics center in February 2022 (provisional name; Niiza, Saitama Prefecture; total floor area of approximately 8,300 tsubo) and began providing information to prospective new customers.」

「Meanwhile, to acquire new customers, we strengthened effective customer acquisition through the internet, including SEO measures, centered on the e-commerce and mail-order logistics center newly established in April 2021 in Amagasaki, Hyogo Prefecture, with a total floor area of approximately 5,600 tsubo, and the D2C logistics center scheduled to be newly established in June 2021 in Amagasaki, Hyogo Prefecture, with a total floor area of approximately 5,200 tsubo. We also promoted the onboarding of new customers.」

「As a result, for the fiscal year, net sales were ¥9,530 million, up 30.5% year on year, operating profit was ¥418 million, up 43.5%, and ordinary profit was ¥383 million, up 50.0%. Net income was ¥283 million, up 66.0%, due in part to the recording of a ¥17 million gain on sales of investment securities as extraordinary income from the sale of cross-held shares.」

「To acquire new customers, we prepared the capacity to accept them by establishing and expanding logistics centers, and worked to acquire customers effectively through the internet, including by further strengthening SEO measures.」

「For business meetings aimed at acquiring new customers, amid concerns over the spread of COVID-19, we worked to increase opportunities for remote meetings, including by beginning to hold online warehouse tours.」

「While ensuring employee safety, we continued to promote efficiency measures, including efforts to improve productivity in logistics services for existing customers. To acquire new customers, as working from home became more widespread, we worked to expand opportunities for remote business meetings and otherwise sought to acquire customers effectively through the internet.」

「From the perspective of sustainable growth, we will further develop the market for logistics services, commercialize the know-how and other expertise acquired through these improvement and labor-saving activities as software and new services, and improve quality by applying customer feedback to improvements. By acquiring more customers and having more customers use more services, we will expand the business.」