Impact of External Customer Information Leaks on Trust and Business Performance
First written in FY2019. 13 of 14 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2026: 13 of 71 companies on the "Worse" side.
- FY2025RestatedAnnual report
「In operating its logistics business, the group has obtained the PrivacyMark from the Japan Institute for Promotion of Digital Economy and Community for establishing an appropriate management system for customer information, including personal information, and has obtained certification under ISO 9001:2015, the international standard for quality management systems. However, if an issue such as external leakage of information were to occur, it could reduce the group’s social credibility or affect its business performance.」
The company reiterates its management framework based on the PrivacyMark and ISO 9001:2015, as well as the possibility of an impact on creditworthiness and performance if customer information were leaked. - FY2024-Q2RestatedAnnual report
「During the second quarter of the fiscal year, there were no material changes in the occurrence of major risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters relating to the business conditions, financial position and other matters described in this quarterly report, or in the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes to the risk of an impact on creditworthiness and performance from external leakage of customer information. - FY2024-Q1RestatedAnnual report
「During the first quarter of the fiscal year, there were no material changes in the occurrence of major risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters relating to the business conditions, financial position and other matters described in this quarterly report, or in the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes to the risk of an impact on creditworthiness and performance from external leakage of customer information. - FY2023RestatedAnnual report
「In operating its logistics business, the group has obtained the PrivacyMark from the Japan Institute for Promotion of Digital Economy and Community for establishing an appropriate management system for customer information, including personal information, and has obtained certification under ISO 9001:2015, the international standard for quality management systems. However, if an issue such as external leakage of information were to occur, it could reduce the group’s social credibility or affect its business performance.」
The company reiterates its management framework based on the PrivacyMark and ISO 9001:2015, as well as the possibility of an impact on creditworthiness and performance if customer information were leaked. - FY2023-Q3RestatedAnnual report
「During the third quarter of the fiscal year, there were no material changes in the occurrence of major risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters relating to the business conditions, financial position and other matters described in this quarterly report, or in the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes to the risk of an impact on creditworthiness and performance from external leakage of customer information. - FY2023-Q2RestatedAnnual report
「During the second quarter of the fiscal year, there were no material changes in the occurrence of major risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters relating to the business conditions, financial position and other matters described in this quarterly report, or in the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes to the risk of an impact on creditworthiness and performance from external leakage of customer information. - FY2023-Q1RestatedAnnual report
「During the first quarter of the fiscal year, there were no material changes in the occurrence of major risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters relating to the business conditions, financial position and other matters described in this quarterly report, or in the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes to the risk of an impact on creditworthiness and performance from external leakage of customer information. - FY2022-Q3RestatedAnnual report
「During the third quarter of the fiscal year, there were no material changes in the occurrence of major risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters relating to the business conditions, financial position and other matters described in this quarterly report, or in the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes to the risk of an impact on creditworthiness and performance from external leakage of customer information. - FY2022-Q2RestatedAnnual report
「During the second quarter of the fiscal year, there were no material changes in the occurrence of major risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters relating to the business conditions, financial position and other matters described in this quarterly report, or in the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes to the risk of an impact on creditworthiness and performance from external leakage of customer information. - FY2021-Q3RestatedAnnual report
「During the third quarter of the fiscal year, there were no material changes in the occurrence of major risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters relating to the business conditions, financial position and other matters described in this quarterly report, or in the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes to the risk of an impact on creditworthiness and performance from external leakage of customer information. - FY2021-Q2RestatedAnnual report
「During the cumulative second-quarter period, there were no material changes in the occurrence of the principal risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters concerning the business and accounting conditions described in this quarterly securities report, nor in the "Business and Other Risks" described in the securities report for the previous fiscal year.」
The company states that there have been no material changes to the risk of an impact on creditworthiness and performance from external leakage of customer information. - FY2021-Q1RestatedAnnual report
「During the first quarter of the fiscal year, there were no material changes in the occurrence of major risks that management recognizes as potentially having a material impact on the financial position, operating results or cash flows of the consolidated companies, among the matters relating to the business conditions, financial position and other matters described in this quarterly report, or in the "Business and Other Risks" described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes to the risk of an impact on creditworthiness and performance from external leakage of customer information. - FY2020-Q1RestatedAnnual report
「During the cumulative first-quarter consolidated period, there were no material changes in matters described in this quarterly report concerning the status of the business, financial information and other matters that could materially affect investors' decisions, or in the business and other risks described in the annual securities report for the previous fiscal year.」
The company states that there have been no material changes to the risk of an impact on creditworthiness and performance from external leakage of customer information. - FY2019First statedAnnual report
「In operating its logistics business, the group has obtained the PrivacyMark from the Japan Institute for Promotion of Digital Economy and Community for establishing an appropriate management system for customer information, including personal information, and has obtained certification under ISO 9001:2015, the international standard for quality management systems. However, if an issue such as external leakage of information were to occur, it could reduce the group’s social credibility and adversely affect its business performance.」
The company presents its management framework based on the PrivacyMark and ISO 9001:2015 certification, while identifying the adverse impact on creditworthiness and performance if customer information or other information were leaked externally as a new risk.