Reputational and Liability Risks from Store Hygiene Incidents
First written in FY2022. 2 of 3 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2025: 1 of 7 companies on the "Worse" side.
8 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「The Group maintains rigorous hygiene controls to provide customers with safe beauty services. However, if a hygiene incident or similar event were to occur, the Group's corporate image could be significantly damaged and payments of damages and other costs could affect the Group's operating results.」
The Company continues to cite the risk of an impact on reputation and demand from hygiene incidents involving the Group or its competitors. - FY2023RestatedAnnual report
「The Group maintains rigorous hygiene controls to provide customers with safe beauty services. However, if a hygiene incident or similar event were to occur, the Group's corporate image could be significantly damaged and payments of damages and other costs could affect the Group's operating results.」
The Company continues to cite the risk of an impact on reputation and demand from hygiene incidents involving the Group or its competitors. - FY2022First statedAnnual report
「The Group maintains rigorous hygiene controls to provide customers with safe beauty services. However, if a hygiene incident or similar event were to occur, the Group's corporate image could be significantly damaged and payments of damages and other costs could affect the Group's results of operations.」
In addition to hygiene incidents at its own stores, the Company also cited the possibility that incidents at competitors could reduce demand across the beauty industry.