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Earnings presentation9245Livero Inc.Information and Communications, Services and Others

Frequently Asked Questions and Answers (June 2026)

In the first quarter of the fiscal year ending December 2026, revenue, operating profit, and net income reached record highs for a first quarter and progressed as planned. In addition to higher revenue from both services, the use of AI and improved call center productivity reduced costs and boosted profit.

Worth reading
64In focus
Scored from 5 of 6 sections
Direction
Improvement
Direction inferred from the company’s description.
Scale
6000
Year-on-year cost reduction exceeding ¥10,000
Wording
Conditional
How definitive the wording is.

Contents of this document

Summary of Q&AFirst quarter of the fiscal year ending December 20269 items taken from the company’s own explanation
Financial Results Figures (The key points of this material are explained below)
Gross Profit MarginDeclined. The year-on-year change is Not disclosed
Selling, general and administrative expensesPersonnel expenses have been trending downward since around the fourth quarter of 2024. The amount and SG&A-to-sales ratio are Not disclosed
Results for the three months of the current quarterRevenue, operating profit, and net income reached record highs for a first quarter. Corporate services had 18,743 users (+13.0% year on year) and a price per user of ¥49,494 (+2.5% year on year); users of services for real estate companies increased 11.0% year on year; the number of subleased units under the corporate housing management service was 57,987 (+20.6% year on year); and cost reductions exceeded ¥60 million
Progress against full-year forecast 通期の予想に対して、いまどこまで進んだかの割合です。The figure is Not disclosed. Progress was described as steady and in line with plan
What the company explained in this material
Self-assessment against the planThe company's self-assessment against its own plan.
Progressing steadily and in line with plan
Key points of the Q&AKey questions raised by investors at the briefing and the company's answers
  1. First-quarter assessment: a record high and progressing steadily in line with plan
  2. Drivers of higher profit: higher revenue from both services and cost reductions from improved productivity
  3. Results from AI use: more than 4,500 hours and more than ¥13 million reduced annually through contract review and other work. Including adjacent operations, the potential reduction is approximately ¥25 million
  4. Outlook for SG&A expenses: the SG&A-to-sales ratio is expected to decline further through the use of AI
  5. Reason for the decline in gross margin: the reclassification of expenses to cost of sales and a change in the transaction structure to a performance-based model
  6. Status of corporate services: improved order intake, a recovery in new customer acquisition, and an increase in subleased units
Breakdown of Factors Affecting the ChangeReasons cited by the Company for the change in the figures.
Higher revenue from services for real estate companies and corporate services, improved call center productivity, and reduced personnel expenses through the use of AI in the corporate housing management service
Assumptions Underlying the Business OutlookThe assumptions used by the company in preparing its forecast.
The company states that results may be affected by changes in economic conditions and the market environment. Numerical assumptions are Not disclosed
New initiatives
Promoting the use of AI for contract reading and data entry, sublease administration, and initial call handling at the call center
Key KPIsA metric the company considers important as a management benchmark.
  • Number of users of services for real estate companies+11.0% year on year
    Year on year against the same period last year+11.0%
  • Number of users of corporate services18,743 people
    Year on year against the same period last year+13.0%
  • Price per user of corporate services¥49,494
    Year on year against the same period last year+2.5%
  • Number of subleased units under the corporate housing management service57,987 units
    Year on year against the same period last year+20.6%
Unit price and quantity metricsThese figures show sales broken down by price and volume.
Corporate services had 18,743 users (+13.0% year on year) and a price per user of ¥49,494 (+2.5% year on year)
Segment results
Higher revenue from services for real estate companies and corporate services drove growth. Segment-level revenue and profit are Not disclosed
Number of employees
The number of employees and hiring plan are Not disclosed. Sales personnel are being allocated primarily to corporate services
Contents of this document
ItemDetails
Document typeSummary of Q&A
Fiscal Period CoveredFirst quarter of the fiscal year ending December 2026
Gross Profit MarginDeclined. The year-on-year change is Not disclosed
Selling, general and administrative expensesPersonnel expenses have been trending downward since around the fourth quarter of 2024. The amount and SG&A-to-sales ratio are Not disclosed
Results for the three months of the current quarterRevenue, operating profit, and net income reached record highs for a first quarter. Corporate services had 18,743 users (+13.0% year on year) and a price per user of ¥49,494 (+2.5% year on year); users of services for real estate companies increased 11.0% year on year; the number of subleased units under the corporate housing management service was 57,987 (+20.6% year on year); and cost reductions exceeded ¥60 million
Progress against full-year forecastThe figure is Not disclosed. Progress was described as steady and in line with plan
Self-assessment against the planProgressing steadily and in line with plan
Segment resultsHigher revenue from services for real estate companies and corporate services drove growth. Segment-level revenue and profit are Not disclosed
Breakdown of Factors Affecting the ChangeHigher revenue from services for real estate companies and corporate services, improved call center productivity, and reduced personnel expenses through the use of AI in the corporate housing management service
Key KPIsIndicator name Number of users of services for real estate companies / Value +11.0% year on year / Year on year against the same period last year +11.0%, Indicator name Number of users of corporate services / Value 18,743 people / Year on year against the same period last year +13.0%, Indicator name Price per user of corporate services / Value ¥49,494 / Year on year against the same period last year +2.5%, Indicator name Number of subleased units under the corporate housing management service / Value 57,987 units / Year on year against the same period last year +20.6%
Unit price and quantity metricsCorporate services had 18,743 users (+13.0% year on year) and a price per user of ¥49,494 (+2.5% year on year)
Number of employeesThe number of employees and hiring plan are Not disclosed. Sales personnel are being allocated primarily to corporate services
Assumptions Underlying the Business OutlookThe company states that results may be affected by changes in economic conditions and the market environment. Numerical assumptions are Not disclosed
Key points of the Q&AFirst-quarter assessment: a record high and progressing steadily in line with plan, Drivers of higher profit: higher revenue from both services and cost reductions from improved productivity, Results from AI use: more than 4,500 hours and more than ¥13 million reduced annually through contract review and other work. Including adjacent operations, the potential reduction is approximately ¥25 million, Outlook for SG&A expenses: the SG&A-to-sales ratio is expected to decline further through the use of AI, Reason for the decline in gross margin: the reclassification of expenses to cost of sales and a change in the transaction structure to a performance-based model, Status of corporate services: improved order intake, a recovery in new customer acquisition, and an increase in subleased units
New initiativesPromoting the use of AI for contract reading and data entry, sublease administration, and initial call handling at the call center
Items this document does not state (16)
Net SalesOperating profitOrdinary incomeNet incomeOperating profit marginFull-year earnings forecastNumber of stores and locationsRisk amount incorporated into the outlookMedium-term management plan targetsFinancial targetsAnnual DividendPayout ratioAcquisition of treasury sharesCapital expendituresOrders received and order backlogMarket Size / Share

These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.

The reasons the company gives

The company's own explanation, not something inferred from the numbers.

For services for real estate companies, the number of users increased through system integration with major clients. For corporate services, both the number of users and the price per user increased. In addition, improved call center productivity, the use of AI for contract-related work, and controls on personnel expenses and temporary staffing contributed to higher profit.

How to read this page

This is not the documentKomori reads the disclosure the company filed and writes this summary. Figures are as stated by the company and are not audited.
Weight is not a verdictIt measures how much this changes what the company had already told the market. It is not a view on the shares.
Corrections happenIf the company reissues this disclosure, the page is rebuilt from the corrected version and the revision number moves up.
Frequently Asked Questions and Answers (June 2026) | Livero Inc. (9245) timely disclosure | Komori