Contents of this document
- First-quarter assessment: a record high and progressing steadily in line with plan
- Drivers of higher profit: higher revenue from both services and cost reductions from improved productivity
- Results from AI use: more than 4,500 hours and more than ¥13 million reduced annually through contract review and other work. Including adjacent operations, the potential reduction is approximately ¥25 million
- Outlook for SG&A expenses: the SG&A-to-sales ratio is expected to decline further through the use of AI
- Reason for the decline in gross margin: the reclassification of expenses to cost of sales and a change in the transaction structure to a performance-based model
- Status of corporate services: improved order intake, a recovery in new customer acquisition, and an increase in subleased units
- Number of users of services for real estate companies+11.0% year on yearYear on year against the same period last year+11.0%
- Number of users of corporate services18,743 peopleYear on year against the same period last year+13.0%
- Price per user of corporate services¥49,494Year on year against the same period last year+2.5%
- Number of subleased units under the corporate housing management service57,987 unitsYear on year against the same period last year+20.6%
| Item | Details |
|---|---|
| Document type | Summary of Q&A |
| Fiscal Period Covered | First quarter of the fiscal year ending December 2026 |
| Gross Profit Margin | Declined. The year-on-year change is Not disclosed |
| Selling, general and administrative expenses | Personnel expenses have been trending downward since around the fourth quarter of 2024. The amount and SG&A-to-sales ratio are Not disclosed |
| Results for the three months of the current quarter | Revenue, operating profit, and net income reached record highs for a first quarter. Corporate services had 18,743 users (+13.0% year on year) and a price per user of ¥49,494 (+2.5% year on year); users of services for real estate companies increased 11.0% year on year; the number of subleased units under the corporate housing management service was 57,987 (+20.6% year on year); and cost reductions exceeded ¥60 million |
| Progress against full-year forecast | The figure is Not disclosed. Progress was described as steady and in line with plan |
| Self-assessment against the plan | Progressing steadily and in line with plan |
| Segment results | Higher revenue from services for real estate companies and corporate services drove growth. Segment-level revenue and profit are Not disclosed |
| Breakdown of Factors Affecting the Change | Higher revenue from services for real estate companies and corporate services, improved call center productivity, and reduced personnel expenses through the use of AI in the corporate housing management service |
| Key KPIs | Indicator name Number of users of services for real estate companies / Value +11.0% year on year / Year on year against the same period last year +11.0%, Indicator name Number of users of corporate services / Value 18,743 people / Year on year against the same period last year +13.0%, Indicator name Price per user of corporate services / Value ¥49,494 / Year on year against the same period last year +2.5%, Indicator name Number of subleased units under the corporate housing management service / Value 57,987 units / Year on year against the same period last year +20.6% |
| Unit price and quantity metrics | Corporate services had 18,743 users (+13.0% year on year) and a price per user of ¥49,494 (+2.5% year on year) |
| Number of employees | The number of employees and hiring plan are Not disclosed. Sales personnel are being allocated primarily to corporate services |
| Assumptions Underlying the Business Outlook | The company states that results may be affected by changes in economic conditions and the market environment. Numerical assumptions are Not disclosed |
| Key points of the Q&A | First-quarter assessment: a record high and progressing steadily in line with plan, Drivers of higher profit: higher revenue from both services and cost reductions from improved productivity, Results from AI use: more than 4,500 hours and more than ¥13 million reduced annually through contract review and other work. Including adjacent operations, the potential reduction is approximately ¥25 million, Outlook for SG&A expenses: the SG&A-to-sales ratio is expected to decline further through the use of AI, Reason for the decline in gross margin: the reclassification of expenses to cost of sales and a change in the transaction structure to a performance-based model, Status of corporate services: improved order intake, a recovery in new customer acquisition, and an increase in subleased units |
| New initiatives | Promoting the use of AI for contract reading and data entry, sublease administration, and initial call handling at the call center |
Items this document does not state (16)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.For services for real estate companies, the number of users increased through system integration with major clients. For corporate services, both the number of users and the price per user increased. In addition, improved call center productivity, the use of AI for contract-related work, and controls on personnel expenses and temporary staffing contributed to higher profit.