Securing and retaining care personnel and investing in human capital

「Under these circumstances, to secure caregiving personnel, the Group proceeded to consider digital transformation in caregiving, in addition to improving the treatment of caregiving staff by continuing to hire technical intern trainees and specified skilled workers from overseas, as it has done in the past, and by using subsidies from the national and local governments to support improvements in the treatment of caregiving staff.」

「Under these circumstances, to secure caregiving personnel, the Group proceeded to consider digital transformation in caregiving, in addition to improving the treatment of caregiving staff by continuing to hire technical intern trainees and specified skilled workers from overseas, as it has done in the past, and by using subsidies from the national and local governments to support improvements in the treatment of caregiving staff.」

「当社グループは介護人材を確保すべく、従来からの技能実習生や特定技能外国人の採用や政府・地方公共団体からの介護職員処遇改善支援補助金の活用等による介護職員の処遇改善の他、介護のＤＸ化へ検討を進めました。」

「Our Group accepts personnel from other industries and middle-aged and older workers and actively hires foreign personnel to secure employees. We also place emphasis on employee training, planning training to share values, regular refresher training after joining the Company, and training to develop managers, while inviting external instructors as necessary.」

「Under these circumstances, from April 2024, our Group changed the work-hour system in the care business division from a fixed-hour system to a variable working-hours system for all but certain employees in order to maintain employee motivation, improve work-life balance and secure personnel. We worked to improve employee productivity by establishing a system that enables shifts allowing employees who wish to do so to have 3 days off per week.」

「Under these circumstances, our Group continued to recruit technical intern trainees and specified skilled foreign workers to secure care personnel. From the current interim consolidated accounting period, in the care business division, we also changed the work-hour system from a fixed-hour system to a variable working-hours system for all but certain employees to create a more comfortable workplace and achieve work-life balance. In addition, we improved the treatment of care workers, including through the use of a government subsidy supporting treatment improvements for care workers.」

「During the current consolidated fiscal year, we increased annual holidays from 108 to 120 to improve employee treatment and worked to improve employee productivity while securing labor. To address personnel shortages, we also proceeded with hiring technical intern trainees and specified skilled foreign workers from overseas and improved the treatment of care workers, including through the use of a government subsidy supporting treatment improvements for care workers.」

「Under these circumstances, after restrictions on the entry of foreign nationals that had been suspended during the COVID-19 pandemic were lifted, our Group accepted technical intern trainees and specified skilled foreign workers to secure care personnel. We also continued to use a government subsidy program aimed at improving the treatment of welfare and care workers to take measures to meet the requirements for additional care-service fees. In addition, from April, we increased annual holidays from 108 to 120 to improve employee treatment, secure personnel and raise employee morale, worked to improve productivity, including by promoting DX at care facilities, and reviewed the pay structure for employees in the care business.」

「Under these circumstances, after the end of the COVID-19 pandemic and the lifting of restrictions on entry by foreign nationals, our Group accepted technical intern trainees and specified skilled foreign workers to secure care personnel. We have also continued to use a government subsidy program aimed at improving the treatment of welfare and care workers to take measures to meet the requirements for additional care-service fees. In addition, from April, we increased annual holidays from 108 to 120 to improve employee treatment and secure personnel, raise employee morale, and promote productivity, including through DX initiatives at care facilities, while reviewing the pay structure for employees in the care business.」

「Under these circumstances, our Group recruited technical intern trainees and specified skilled foreign workers to secure care personnel, and used a government subsidy program aimed at improving the treatment of welfare and care workers to take measures to meet the requirements for additional care-service fees. In addition, from April, we increased the number of annual holidays from 108 to 120 to improve employee treatment, worked to secure personnel and raise employee morale and productivity, and reviewed the pay structure for employees in the care business.」

「Our Group accepts personnel from other industries and middle-aged and older workers and actively hires foreign personnel to secure employees. We also place emphasis on employee training, planning training to share values, regular refresher training after joining the Company, and training to develop managers, while inviting external instructors as necessary.」

「Based on our view that human capital is important, we are working to stabilize employment by obtaining these treatment-improvement allowances, supporting staff in obtaining various care-related qualifications, enhancing employee benefits so that staff find care work rewarding and can perform actively, and focusing on improving work-life balance.」

「Based on our view that human capital is important, we are working to stabilize employment by obtaining these treatment-improvement allowances, supporting staff in obtaining various care-related qualifications, enhancing employee benefits so that staff find care work rewarding and can perform actively, and focusing on improving work-life balance.」