ビーウィズ launches “Omnia LINK Mobile,” turning smartphones into office phones, with a shared number and recording of all calls to enable location-independent call handling

ビーウィズ has expanded the functionality of Omnia LINK, its cloud PBX and contact center system, for smartphones and launched Omnia LINK Mobile. Users can make and receive calls on a smartphone using the company’s telephone number, record all calls, and share a corporate directory, enabling them to use their office phone from anywhere.

Worth reading

43Recurring

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Direction

Improvement

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Wording

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Announced details

Omnia LINK MobileOmnia LINK

Applicable field (uses covered by this announcement)

Contact centers, office phones, telework and call handling while travelling, customer harassment countermeasures

Launch date29 July 2026 (already launched)

In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.

Announced details
Item	Details
Names of Products / Services Covered	Omnia LINK Mobile, Omnia LINK
Launch date	29 July 2026 (already launched)
Applicable area	Contact centers, office phones, telework and call handling while travelling, customer harassment countermeasures

Items this document does not state (15)

CounterpartyCounterparty overviewRelationship with the CompanyContract ValueOffering priceContract DateAward/certification nameAwarding / certifying bodyRegistration number and expiry dateLocationLocation scaleQuantitative EffectsUsage historyImpact on Business PerformanceSource

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The reasons the company gives

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To enable flexible call handling from the office, home, or while travelling, preventing lost business opportunities and declines in customer satisfaction caused by missed responses. Call records can also be used to review call handling, train new employees, verify facts in the event of a dispute, and address customer harassment, helping maintain and improve call-handling quality and enhance operational efficiency.

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