Announced details
Omnia LINK has been adopted by more than 100 companies in Japan (the source does not specify whether this is cumulative or as of a particular date).
Bewith, Inc. acquired an 85% stake in Radiant Communication, making it a consolidated subsidiary.
Based in Malaysia and established in 1997. Provides contact center-related solutions, develops and maintains telephony systems and network equipment, and develops and provides the AI agent solution “KeyAI” and CRM. Address: Level 11, Menara Symphony, No. 5, Jalan Prof. Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia.
Malaysia (Radiant Communication’s address: Level 11, Menara Symphony, No. 5, Jalan Prof. Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia)
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Omnia LINK (cloud PBX), KeyAI |
| Counterparty | Radiant Communication Sdn. Bhd. |
| Counterparty overview | Based in Malaysia and established in 1997. Provides contact center-related solutions, develops and maintains telephony systems and network equipment, and develops and provides the AI agent solution “KeyAI” and CRM. Address: Level 11, Menara Symphony, No. 5, Jalan Prof. Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia. |
| Relationship with the Company | Bewith, Inc. acquired an 85% stake in Radiant Communication, making it a consolidated subsidiary. |
| Launch date | 1 June 2026 (announcement of the launch of the overseas business and ASEAN expansion; the specific service launch date is Not disclosed) |
| Applicable area | Contact Centers, BPO |
| Location | Malaysia (Radiant Communication’s address: Level 11, Menara Symphony, No. 5, Jalan Prof. Khoo Kay Kim, Seksyen 13, 46200 Petaling Jaya, Selangor, Malaysia) |
| Location scale | Malaysia market: approximately 300,000 seats |
| Usage history | Omnia LINK has been adopted by more than 100 companies in Japan (the source does not specify whether this is cumulative or as of a particular date). |
Items this document does not state (9)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.To respond to structural changes in the domestic market and turn the overseas expansion of Omnia LINK into a source of medium- to long-term growth. The company aims to accelerate its ASEAN expansion by combining Radiant Communication’s local customer base, contact center development expertise and AI development capabilities.