Promoting DX Starting with CX
First written in FY2021. 7 of 8 entries say "Restated". Latest entry: FY2023.
No other company in this theme has enough history to compare yet.
- FY2023RestatedAnnual report
「After organizing the overall picture of CX, we will clarify the issues that should be addressed through the promotion of DX.」
The Group continues to organize issues starting with CX and promote DX by using CX data and technology. - FY2023-Q3RestatedAnnual report
「Under these business conditions, the Group continued to primarily provide solutions as CX-enhancement SaaS to improve the customer experience on client companies’ websites, convert customers into loyal customers and encourage continued purchasing activity. In addition to this SaaS, based on CX data accumulated over many years and expertise in DX consulting, we broadly provided consulting and hands-on support for research into the markets and competitors of client companies, DX strategy design, marketing-plan development and execution of initiatives.」
The Group continued its business model of combining CX-enhancement SaaS, accumulated CX data, DX consulting and hands-on support. - FY2023-Q2RestatedAnnual report
「Under these circumstances, the Group continued to primarily provide solutions as CX-enhancement SaaS to improve the customer experience on client companies’ websites, convert customers into loyal customers and encourage continued purchasing activity. In addition to this SaaS, based on CX data accumulated over many years and expertise in DX consulting, we broadly provided consulting and hands-on support for research into the markets and competitors of client companies, DX strategy design, marketing-plan development and execution of initiatives.」
The Group continued to present a business model combining CX-enhancement SaaS, accumulated data, DX consulting and hands-on support. - FY2023-Q1RestatedAnnual report
「Under these circumstances, the Group continued to primarily provide solutions as CX-enhancement SaaS to improve the customer experience on client companies’ websites, convert customers into loyal customers and encourage continued purchasing activity. In addition to this SaaS, based on CX data accumulated over many years and expertise in DX consulting, we broadly provided consulting and hands-on support for research into the markets and competitors of client companies, DX strategy design, marketing-plan development and execution of initiatives.」
The Group continued its policy of combining CX and DX and providing SaaS, accumulated data, consulting and hands-on support. - FY2022-Q3RestatedAnnual report
「Under these circumstances, as in the previous fiscal year, we primarily provided solutions as CX-enhancement SaaS to improve the customer experience on client companies’ websites, convert customers into loyal customers and encourage continued purchasing activity. In addition to this SaaS, based on CX data accumulated over many years and expertise in DX consulting, we broadly provided consulting and hands-on support for research into the markets and competitors of client companies, DX strategy design, marketing-plan development and execution of initiatives.」
The Group continued its business model of combining CX-enhancement SaaS, accumulated CX data, DX consulting and hands-on support. - FY2022-Q2RestatedAnnual report
「Under these circumstances, as in the previous fiscal year, we primarily provided solutions as CX-enhancement SaaS to improve the customer experience on client companies’ websites, convert customers into loyal customers and encourage continued purchasing activity. In addition to this SaaS, based on CX data accumulated over many years and expertise in DX consulting, we broadly provided consulting and hands-on support for research into the markets and competitors of client companies, DX strategy design, marketing-plan development and execution of initiatives.」
The Group continued its business model of combining CX-enhancement SaaS, accumulated CX data, DX consulting and hands-on support. - FY2022-Q1RestatedAnnual report
「Under these circumstances, as in the previous fiscal year, we primarily provided solutions as CX-enhancement SaaS to improve the customer experience on client companies’ websites, convert customers into loyal customers and encourage continued purchasing activity. In addition to this SaaS, based on CX data accumulated over many years and expertise in DX consulting, we broadly provided consulting and hands-on support for research into the markets and competitors of client companies, DX strategy design, marketing-plan development and execution of initiatives.」
The Group continued its business model of combining CX-enhancement SaaS, accumulated CX data, DX consulting and hands-on support. - FY2021First statedAnnual report
「As a group of “marketing technologists” combining the design and analysis of advanced communications in CX with the technological capabilities to realize and promote them through DX, we aim to promote DX at companies worldwide and realize a more prosperous information society by optimizing the increasingly complex relationships between consumers and businesses and contributing to marketing innovation.」
This presents an approach that combines communication design and CX analysis with technology design, rather than focusing on individual IT implementations.