Trust and Improved Service Quality Based on the “Hikyaku Spirit”
First written in FY2018. 2 of 3 entries say "Restated". Latest entry: FY2024.
The whole theme swung hardest in 2024: 1 of 7 companies on the "Worse" side.
8 other companies' latest entry also says "Restated".
- FY2024RestatedAnnual report
「Based on our founding principle, the “Hikyaku spirit,” which means always serving customers with sincerity, our group has adopted the following corporate philosophy: respond to the trust of customers and society and grow together; create new value and contribute to the development of society; and continue to take on challenges and pursue every possibility. We are working to improve our services and quality so that customers place their “trust,” “satisfaction” and “confidence” in us.」
The group continues to pursue the trust of customers and society, the creation of new value, taking on challenges and improving service quality based on the “Hikyaku spirit.” - FY2021RestatedAnnual report
「Based on our founding principle, the “Hikyaku spirit,” our group has adopted the following corporate philosophy: respond to the trust of customers and society and grow together; create new value and contribute to the development of society; and continue to take on challenges and pursue every possibility. We are working to improve our services and quality so that customers place their “trust,” “satisfaction” and “confidence” in us.」
The founding principle, the trust of customers and society, the creation of new value, taking on challenges and improving service quality continue to be identified as basic policies. - FY2018First statedAnnual report
「Based on our founding principle, the “Hikyaku spirit,” we have adopted the following corporate philosophy: respond to the trust of customers and society and grow together; create new value and contribute to the development of society; and continue to take on challenges and pursue every possibility. We are working to improve our services and quality so that customers place their “trust,” “satisfaction” and “confidence” in us.」
The company’s corporate philosophy emphasizes the trust of customers and society, value creation, taking on challenges and improving service quality.