Improving Operational Efficiency in the Hotel Business and Intra-Group Personnel Exchanges
First written in FY2017. 8 of 11 entries say "Advanced", first in FY2020. Latest entry: FY2026.
The whole theme swung hardest in 2019: 1 of 7 companies on the "Worse" side.
3 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「Accordingly, we will continue addressing the important issues of securing personnel, establishing an operating framework focused on profitability and strengthening customer-attraction and sales strategies with an emphasis on market diversification.」
In addition to the existing focus on operating efficiency and personnel measures, securing personnel, establishing a profitability-focused operating framework and customer-attraction and sales strategies emphasizing market diversification were identified as specific issues. - FY2025AdvancedAnnual report
「In the hotel-related business segment, the number of inbound visitors continues to trend upward at each hotel, and the situation is such that a substantial increase in guests is expected going forward. At the same time, we will continue addressing the important issues of expanding recruitment to alleviate labor shortages, improving employee satisfaction, using IT to reduce the labor required for operations and upgrading facilities to reduce energy costs.」
In addition to the existing focus on operating efficiency and personnel exchanges, the expansion of recruitment, improvement of employee satisfaction, use of IT and facility upgrades to reduce energy costs were identified as specific issues. - FY2024AdvancedAnnual report
「We regard sales initiatives aimed at increasing average spending per guest and promoting the use of IT to reduce the labor required for operations as important issues.」
In addition to the existing focus on operating efficiency and personnel measures, specific issues were identified for the hotel business: sales initiatives to increase average spending per guest and the use of IT to reduce the labor required for operations. - FY2023AdvancedAnnual report
「In the hotel-related business segment, domestic demand has finally begun to recover from the effects of the COVID-19 pandemic, while the number of overseas guests is also gradually increasing, and demand is trending sharply higher. At the same time, the industry's labor shortage remains evident. We will continue strengthening recruitment, implement various measures to retain employees and work to improve profitability.」
In addition to the existing focus on operating efficiency and personnel exchanges, stronger recruitment and employee-retention measures were identified in response to the recovery in demand and labor shortages. - FY2022AdvancedAnnual report
「We will continue to rigorously control appropriate staffing based on demand forecasts, optimize costs and work to improve profitability.」
In addition to the hotel business's existing policy of improving operating efficiency and optimizing costs, management of staffing based on demand forecasts was identified as a specific measure. - FY2020AdvancedAnnual report
「In addition, to further improve productivity, we will promote operating-efficiency improvements through the introduction of systems and other measures.」
In addition to the existing policy of improving operating efficiency, the introduction of systems and other measures was newly identified as a specific step toward improving productivity. - FY2019RestatedAnnual report
「As the employment environment for securing personnel becomes increasingly challenging in the hotel-related business segment, we will continue working to improve operating efficiency while pursuing active personnel exchanges across the hotel group.」
The policy of continuing to improve operating efficiency and facilitate intra-Group personnel exchanges in response to the environment for securing personnel in the hotel segment was reconfirmed. - FY2018RestatedAnnual report
「As the employment environment for securing personnel becomes increasingly challenging in the hotel-related business segment, we will continue working to improve operating efficiency while pursuing active personnel exchanges across the hotel group.」
The policy of continuing to improve operating efficiency and facilitate intra-Group personnel exchanges in response to the environment for securing personnel in the hotel segment was reiterated. - FY2017First statedAnnual report
「As the employment environment for securing personnel becomes increasingly challenging in the hotel-related business segment, we will continue working to improve operating efficiency while pursuing active personnel exchanges across the hotel group.」
Improving operating efficiency and facilitating personnel exchanges across the Group are cited as measures to address the increasingly challenging environment for securing personnel in the hotel segment.