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Kanagawa Chuo Kotsu (9081) · InitiativeRestated

Improving Customer Satisfaction Through Restaurant Renovations

First written in FY2017-Q2. 2 of 3 entries say "Restated". Latest entry: FY2017.

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ProgressHeldSoftenedWorseRestatedFY2017-Q2 – FY20172016: 120162017: 22017
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22 other companies' latest entry also says "Restated".

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  1. FY2017RestatedAnnual report

    「In the food service and entertainment business, the company opened “サーティワンアイスクリームららぽーと湘南平塚店” and “うまげなららぽーと湘南平塚店” in October, and “ドトールコーヒーショップイオン茅ヶ崎中央店” and the new-format “やきとり家すみれ溝の口店” in November, seeking to expand revenue. It also worked to improve customer satisfaction by renovating existing stores and taking other measures.」

    Reporting higher revenue and customer satisfaction through openings of a new-format business and multiple stores, together with renovations of existing stores.
  2. FY2017-Q3RestatedAnnual report

    「The company worked to improve customer satisfaction by renovating existing stores and taking other measures, but revenue declined due in part to the closure of unprofitable stores.」

    Customer satisfaction continued to improve through renovations of existing stores, while revenue declined due in part to the closure of unprofitable stores.
  3. FY2017-Q2First statedAnnual report

    「In the food service and entertainment business, the company worked to improve customer satisfaction by renovating “らーめん花樂下瀬谷店” in April, “箱根そば茅ヶ崎店” in August, and “ドトールコーヒーショップ立場イトーヨーカドー店” and “TSUTAYA平塚真土店” in September, but revenue declined due in part to the closure of “ミスタードーナツMrMax町田多摩境ショップ” in the previous fiscal year.」

    Continuing to improve customer satisfaction by renovating multiple stores at different times.
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Kanagawa Chuo Kotsu's next results are scheduled for 2026-10-29. Read the earnings preview
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Improving Customer Satisfaction Through Restaurant Renovations | Kanagawa Chuo Kotsu Co.,Ltd. (9081) | Komori