Attracting customers by improving services at hotel restaurants
First written in FY2018-Q3. 2 of 3 entries say "Advanced", first in FY2019-Q1. Latest entry: FY2020-Q1.
No other company in this theme has enough history to compare yet.
- FY2020-Q1AdvancedAnnual report
「In the hotel business, the company worked to retain repeat customers, including by refreshing the lunch menu weekly in its food and beverage operations.」
The company refreshed the lunch menu weekly in the food and beverage operations of its hotel restaurant and advanced measures to retain repeat customers. - FY2019-Q1AdvancedAnnual report
「In the hotel business, active sales activities targeting travel agencies increased the number of guests, while lunch buffets and salad bars offered by the restaurant division were well received, particularly by female customers, increasing visitor numbers and contributing to higher revenue.」
The lunch buffet and salad bar were well received, increasing restaurant visitor numbers, particularly among women. - FY2018-Q3First statedAnnual report
「In the hotel business, the company worked to improve services and acquire customers, including by launching a salad buffet during lunch at an attached restaurant, but revenue declined due in part to a decrease in guests, including foreign visitors to Japan.」
The company launched a salad buffet during lunch at a hotel restaurant to improve service and acquire customers. It also disclosed a revenue decline due to a decrease in guests, including foreign visitors to Japan.