Strengthening operational capabilities, service quality and the low-cost structure
First written in FY2016. 20 of 27 entries say "Restated". Latest entry: FY2026-H1.
The whole theme swung hardest in 2026: 6 of 24 companies on the "Worse" side.
17 other companies' latest entry also says "Restated".
- FY2026-H1RestatedAnnual report
「We will work to use company-owned assets and the assets of partner companies effectively and efficiently, provide services that deliver high quality, low cost and safety, improve customer satisfaction through digitalization, enhance operational management capabilities (operational capabilities) with compliance in mind, improve productivity and utilization rates, and thoroughly manage variable costs.」
The company continues its monetization-structure policy covering high-quality, low-cost and safe services, digitalization, operational capabilities, higher productivity and utilization rates, and variable-cost management. - FY2024-Q3RestatedAnnual report
「In fiscal 2023, to build relationships of trust with customers and actively demonstrate the ability to provide higher-quality services and new improvement proposals, the company adopted “Think and act for yourself” as its group-wide management action guideline. It set “business expansion,” “establishing a monetization structure,” “human resources development and recruitment,” “achieving work-style reform,” “strengthening initiatives for safety and health,” and “social contribution” as its basic policies and will implement them.」
The company continues the management action guideline “Think and act for yourself” and its basic policies on business expansion, the monetization structure, human resources, work styles, safety and health, and social contribution. - FY2024-Q1Added social contribution to the basic policiesAnnual report
「In fiscal 2023, to build relationships of trust with customers and actively demonstrate the ability to provide higher-quality services and new improvement proposals, the company adopted “Think and act for yourself” as its group-wide management action guideline. It set “business expansion,” “establishing a monetization structure,” “human resources development and recruitment,” “achieving work-style reform,” “strengthening initiatives for safety and health,” and “social contribution” as its basic policies and will implement them.」
“Social contribution” was added to the existing basic policies, and social contribution was explicitly included among the fiscal 2023 policies alongside business expansion, the monetization structure, human resources, work styles, and safety and health. - FY2023-Q3RestatedAnnual report
「We will work to use company-owned assets and partner-company assets effectively and efficiently, provide services that deliver high quality, low cost and safety, improve customer satisfaction through digitalization, enhance operational management capabilities (operational capabilities) with compliance in mind, improve productivity and utilization rates, and thoroughly manage variable costs.」
The company continues its monetization-structure policy covering high-quality, low-cost and safe services, operational capabilities, higher productivity and utilization rates, variable-cost management, and digitalization. - FY2023-Q2RestatedAnnual report
「We will work to use company-owned assets and the assets of partner companies effectively and efficiently, provide services that deliver high quality, low cost and safety, improve customer satisfaction through digitalization, enhance operational management capabilities (operational capabilities) with compliance in mind, improve productivity and utilization rates, and thoroughly manage variable costs.」
The company continues its monetization-structure policy covering high-quality, low-cost and safe services, operational capabilities, higher productivity and utilization rates, and variable-cost management. - FY2023-Q1RestatedAnnual report
「We will work to use company-owned assets and the assets of partner companies effectively and efficiently, provide services that deliver high quality, low cost and safety, improve customer satisfaction through digitalization, enhance operational management capabilities (operational capabilities) with compliance in mind, improve productivity and utilization rates, and thoroughly manage variable costs.」
The company continues its monetization-structure policy covering high-quality, low-cost and safe services, digitalization, operational capabilities, higher productivity and utilization rates, and variable-cost management. - FY2022-Q3RestatedAnnual report
「We will work to use company-owned assets and partner-company assets effectively and efficiently, provide services that deliver high quality, low cost and safety, improve customer satisfaction through digitalization, enhance operational management capabilities (operational capabilities) with compliance in mind, improve productivity and utilization rates, and thoroughly manage variable costs.」
The company continues its monetization-structure policy covering high quality, low cost and safety, operational management capabilities (operational capabilities), digitalization, higher productivity and utilization rates, and variable-cost management. - FY2022-Q2RestatedAnnual report
「② Establishing a monetization structure We will work to use company-owned assets and the assets of partner companies effectively and efficiently, provide services that deliver high quality, low cost and safety, improve customer satisfaction through digitalization, enhance operational management capabilities (operational capabilities) with compliance in mind, improve productivity and utilization rates, and thoroughly manage variable costs.」
The company continues its monetization-structure policy covering high quality, low cost and safety, operational management capabilities (operational capabilities), higher productivity and utilization rates, and variable-cost management. - FY2022-Q1RestatedAnnual report
「We will work to provide services that deliver high quality, low cost and safety, improve customer satisfaction through digitalization, enhance operational management capabilities (operational capabilities) with compliance in mind, improve productivity and utilization rates, and thoroughly manage variable costs.」
The company continues its monetization-structure policy covering high quality, low cost and safety, digitalization, operational capabilities, higher productivity and utilization rates, and variable-cost management. - FY2021ReframedAnnual report
「We will work to provide services that deliver high quality, low cost and safety, improve customer satisfaction through digitalization, enhance operational management capabilities (operational capabilities) with compliance in mind, improve productivity and utilization rates, and thoroughly manage variable costs.」
The company presents its traditional policies on operational capabilities, high quality and low cost as a monetization structure that also includes digitalization, customer satisfaction, productivity and utilization rates, and variable-cost management. - FY2021-Q3RestatedAnnual report
「Ro. Establishing a monetization structure ・We will improve the provision of high-quality services. ・We will improve operational management capabilities (operational capabilities). ・We will promote the development of a low-cost structure.」
The company continues its policy of strengthening high-quality services, operational management capabilities (operational capabilities) and its low-cost structure to establish a monetization structure. - FY2021-Q2RestatedAnnual report
「Ro. Establishing a monetization structure ・We will improve the provision of high-quality services. ・We will improve operational management capabilities (operational capabilities). ・We will promote the development of a low-cost structure.」
The company continues its policy of strengthening high-quality services, operational management capabilities (operational capabilities) and its low-cost structure to establish a monetization structure. - FY2021-Q1RestatedAnnual report
「In fiscal 2020, to build relationships of trust with customers and actively demonstrate the ability to provide higher-quality services and new improvement proposals, the company adopted “Think and act for yourself” as its group-wide management action guideline. It set “business expansion,” “establishing a monetization structure,” “human resources development and recruitment,” “achieving work-style reform,” and “strengthening initiatives for safety and health” as its basic policies and will implement them.」
In fiscal 2020, the company continued its basic policies covering high-quality services, the ability to propose improvements, a monetization structure, operational management capabilities (operational capabilities), and safety and health. - FY2020ReframedAnnual report
「In this challenging operating environment, the group will place “safety,” the foundation of business continuity, first and pursue a differentiation strategy based on “quality,” which enhances customer satisfaction through improved operational management capabilities.」
In addition to its previous statements on high-quality services and stronger operational capabilities, the company identifies safety as the first requirement for business continuity and presents a quality differentiation strategy based on operational management capabilities. - FY2020-Q3RestatedAnnual report
「Ro. Establishing a monetization structure ・We will improve the provision of high-quality services. ・We will improve operational management capabilities (operational capabilities). ・We will promote the development of a low-cost structure.」
The company continues to strengthen high-quality services, operational management capabilities (operational capabilities) and its low-cost structure. - FY2020-Q2RestatedAnnual report
「Ro. Establishing a monetization structure ・We will improve the provision of high-quality services. ・We will improve operational management capabilities (operational capabilities). ・We will promote the development of a low-cost structure.」
The company continues its policy of strengthening high-quality services, operational management capabilities (operational capabilities) and its low-cost structure to establish a monetization structure. - FY2019-Q3RestatedAnnual report
「Ro. Establishing a monetization structure ・We will improve the provision of high-quality services. ・We will improve operational management capabilities (operational capabilities). ・We will promote the development of a low-cost structure.」
The company continues its policy of strengthening high-quality services, operational management capabilities (operational capabilities) and its low-cost structure to establish a monetization structure. - FY2019-Q2RestatedAnnual report
「In fiscal 2018, to build relationships of trust with customers and actively demonstrate the ability to provide higher-quality services and new improvement proposals, the company adopted “Think and act for yourself” as its group-wide management action guideline. It set “business expansion,” “establishing a monetization structure,” “human resources development and recruitment,” and “strengthening initiatives for safety and health” as its basic policies and will implement them.」
The company continues the fiscal 2018 management action guideline and its basic policies on business expansion, establishing a monetization structure, human resources development and recruitment, and safety and health. - FY2019-Q1ReframedAnnual report
「In fiscal 2018, to build relationships of trust with customers and actively demonstrate the ability to provide higher-quality services and new improvement proposals, the company adopted “Think and act for yourself” as its group-wide management action guideline. It set “business expansion,” “establishing a monetization structure,” “human resources development and recruitment,” and “strengthening initiatives for safety and health” as its basic policies and will implement them.」
The management action guideline changed from “Challenge to become a 100-year company!! Now is the time to return to our roots and strengthen our foundation!!” for fiscal 2017 to “Think and act for yourself” for fiscal 2018. The basic policy was also revised from “human resources development” to “human resources development and recruitment.” - FY2018ReframedAnnual report
「② Establishing a monetization structure ・We will improve the provision of high-quality services. ・We will improve operational management capabilities (operational capabilities). ・We will promote the development of a low-cost structure.」
The company presents its previous focus on strengthening operational capabilities within the framework of establishing a monetization structure, combining high-quality services, operational management capabilities and a low-cost structure. - FY2018-Q3RestatedAnnual report
「In fiscal 2017, to build relationships of trust with customers and actively demonstrate the ability to provide higher-quality services and new improvement proposals, the company adopted “Challenge to become a 100-year company!! Now is the time to return to our roots and strengthen our foundation!!” as its group-wide management action guideline. It set “sales expansion,” “strengthening operational capabilities,” “human resources development” and “strengthening initiatives for safety and health” as its basic policies and will implement them.」
The company continues the fiscal 2017 management action guideline and its basic policies on sales expansion, operational capabilities, human resources development, and safety and health. - FY2018-Q2RestatedAnnual report
「In fiscal 2017, to build relationships of trust with customers and actively demonstrate the ability to provide higher-quality services and new improvement proposals, the company adopted “Challenge to become a 100-year company!! Now is the time to return to our roots and strengthen our foundation!!” as its group-wide management action guideline. It set “sales expansion,” “strengthening operational capabilities,” “human resources development” and “strengthening initiatives for safety and health” as its basic policies and will implement them.」
The company continues the fiscal 2017 management action guideline and its basic policies on sales expansion, operational capabilities, human resources development, and safety and health. - FY2018-Q1ReframedAnnual report
「In fiscal 2017, to build relationships of trust with customers and actively demonstrate the ability to provide higher-quality services and new improvement proposals, the company adopted “Challenge to become a 100-year company!! Now is the time to return to our roots and strengthen our foundation!!” as its group-wide management action guideline. It set “sales expansion,” “strengthening operational capabilities,” “human resources development” and “strengthening initiatives for safety and health” as its basic policies and will implement them.」
The group-wide management action guideline changed from “Become a group that faces each day and its targets with dignity and determination” for fiscal 2016 to “Challenge to become a 100-year company!! Now is the time to return to our roots and strengthen our foundation!!” for fiscal 2017. The basic policies on sales expansion, operational capabilities, human resources development, and safety and health continue. - FY2017-Q3RestatedAnnual report
「In fiscal 2016, to build relationships of trust with customers and actively demonstrate the ability to provide higher-quality services and new improvement proposals, the company adopted “Become a group that faces each day and its targets with dignity and determination” as its group-wide management action guideline. It set “sales expansion,” “strengthening operational capabilities,” “human resources development” and “strengthening initiatives for safety and health” as its basic policies and will implement them.」
The company continues its basic policies aimed at high-quality services, the ability to propose improvements, stronger operational capabilities and cost reduction. - FY2017-Q2RestatedAnnual report
「In fiscal 2016, to build relationships of trust with customers and actively demonstrate the ability to provide higher-quality services and new improvement proposals, the company adopted “Become a group that faces each day and its targets with dignity and determination” as its group-wide management action guideline. It set “sales expansion,” “strengthening operational capabilities,” “human resources development” and “strengthening initiatives for safety and health” as its basic policies and will implement them.」
The company continues its basic policies for fiscal 2016, including high-quality services, the ability to propose improvements and stronger operational capabilities. - FY2017-Q1RestatedAnnual report
「In fiscal 2016, to build relationships of trust with customers and actively demonstrate the ability to provide higher-quality services and new improvement proposals, the company adopted “Become a group that faces each day and its targets with dignity and determination” as its group-wide management action guideline. It set “sales expansion,” “strengthening operational capabilities,” “human resources development” and “strengthening initiatives for safety and health” as its basic policies and will implement them.」
The company reiterated policies for fiscal 2016 aimed at strengthening operational capabilities, high-quality services, the ability to propose improvements and cost reduction. - FY2016First statedAnnual report
「② Strengthening operational capabilities ・We will develop problem-solving, operational improvement and execution capabilities. ・We will improve the provision of high-quality services. ・We will promote the development of a low-cost structure.」
The company plans to strengthen on-site problem-solving, improvement and execution capabilities, high-quality services and its low-cost structure as an integrated initiative.