Information System Failures and Personal Information Leaks
First written in FY2017. 3 of 4 entries say "Mitigated", first in FY2021. Latest entry: FY2026.
The whole theme swung hardest in 2026: 33 of 106 companies on the "Worse" side.
- FY2026MitigatedAnnual report
「We are implementing measures including system upgrades to strengthen information security, training for responding to and recovering from failures (including attacks), and safety checks on partner companies.」
In addition to conventional recovery training and highly available systems, the Group is proceeding with system upgrades, targeted-attack email training, and ransomware countermeasures. - 2026-05-22MitigatedGeneral Meetings of Shareholders
「During the fiscal year, in addition to continuing the activities described above, we strengthened measures against threats such as ransomware.」
Strengthened measures against ransomware and other threats were described as a response to the risks of information-system failures and personal-information leaks. - FY2021MitigatedAnnual report
「Although our Group is implementing measures including training for responding to and recovering from failures (including attacks), project management to introduce highly available systems, periodic reviews of access rights, and safety checks on partner companies,」
As specific measures against the risks of information system failures and personal information leaks, the Group disclosed recovery training, highly available systems, periodic reviews of access rights, and safety checks on partner companies. - FY2017First statedAnnual report
「If these systems suffer a serious functional failure due to an accident, disaster, human error or other cause, this could affect the operations of our Group and affect its business performance and financial condition through lower operating revenue or the incurrence of costs for remedial measures.」
The Group identifies failures of IT systems used across its diverse businesses and leaks of personal information, including customer data, as risks to business performance and reputation.