Fostering a reporting culture that excludes human error from disciplinary action
First written in FY2017-Q1. 7 of 10 entries say "Restated". Latest entry: 2026-05-01.
4 other companies' latest entry also says "Restated".
- 2026-05-01RestatedFinancial results presentation
「A culture that puts safety first; a system for ensuring safety across the organization; each individual taking action with safety in mind」
The company continued to pursue safety-first operations, organization-wide safety assurance, individual safety-minded action and psychologically safe teams. - FY2025RestatedAnnual report
「<Enhancing systems for ensuring safety across the organization>・Improving the quality of risk assessments・Building “psychologically safe teams”・Taking on challenges to resolve issues through action originating at the frontline」
Safety management involving everyone continues under the framework of the Safety Action Plan 2027, including risk assessments, psychological safety, and frontline-led issue resolution. - FY2024RestatedAnnual report
「Building “psychologically safe teams” ・Taking on challenges to resolve issues through action originating at the frontline」
Safety management involving everyone continues under the framework of the Safety Action Plan 2027, including psychological safety and frontline-led issue resolution. - FY2023ReframedAnnual report
「・Building “psychologically safe teams” ・Taking on challenges to resolve issues through action originating at the frontline」
The Company reorganized its framework of a safety-first culture and safety management involving everyone to include psychological safety, frontline-led issue resolution, and safe actions by each individual. - FY2022RestatedAnnual report
「Based on the “JR West Group Railway Safety Action Plan 2022,” and founded on the “permeation of a safety-first mindset,” the Company aims to enhance the “safety management of the organization” and the “practice of safe actions by each individual,” strengthen the “railway system that maintains safety,” realize “safety management involving everyone,” and prevent serious accidents and occupational accidents before they occur.」
Safety management involving everyone, including the reporting, analysis, and use of human-error information, continues under the framework of the successor plan. - FY2020RestatedAnnual report
「Realize “safety management involving everyone” and prevent serious accidents and occupational accidents before they occur.」
Safety management involving everyone and the prevention of serious accidents and occupational accidents before they occur continue under the framework of the Safety Action Plan 2022. - FY2018ReframedAnnual report
「Realize “safety management involving everyone” and prevent serious accidents and occupational accidents before they occur.」
The former specific wording treating human error as generally not subject to disciplinary action was not repeated, and has been integrated into the successor plan as safety management involving everyone, including reporting, analysis, and use of information. - FY2017RestatedAnnual report
「In addition, to prevent serious accidents before they occur, we are advancing initiatives to realize “safety management involving everyone,” in which all employees report, analyze, and use information concerning “human error” from their respective positions. From this fiscal year, we have been reviewing disciplinary action and negative evaluations for “human error.”」
The Company continues to report, analyze, and use human-error information and review disciplinary action and evaluations. - FY2017-Q2RestatedAnnual report
「In addition, as one means of realizing safety management involving everyone, in which all employees report, analyze, and use information concerning “human error” from their respective positions, we have reviewed disciplinary action and negative evaluations for “human error” from this fiscal year. Through this, we are working to further foster a reporting culture and prevent serious accidents before they occur.」
The Company continues its policy of reviewing disciplinary action and negative evaluations to encourage reporting of human error. - FY2017-Q1First statedAnnual report
「In addition, with the aim of further fostering a reporting culture concerning the prevention of serious accidents and railway operating accidents, and realizing safety management involving everyone, from this fiscal year we have in principle excluded incidents caused by “human error” from disciplinary action and negative evaluations.」
From this fiscal year, the Company began treating incidents caused by human error as a matter not subject, in principle, to disciplinary action or negative evaluation.