Komori
Keio (9008) · InitiativeFirst stated

Customer-service guidance robot equipped with conversational AI

First written in FY2019. . Latest entry: FY2019.

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Conversational AI Guidance Robots for Railway Ticket OfficesA theme 1 companies write about · 0 as a headwind · 1 as a tailwind

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  1. FY2019First statedAnnual report

    「In addition, to strengthen guidance for customers, including railway operating information, the company introduced digital signage incorporating fare tables and conducted a trial introduction of customer-service guidance robots equipped with conversational AI.」

    The trial introduction of customer-service guidance robots equipped with conversational AI is mentioned for the first time as a measure to strengthen customer guidance for the railway business.
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Keio's next results are scheduled for 2026-11-10. Read the earnings preview
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