Losses and reputational damage caused by personal information breaches
First written in FY2016. 3 of 5 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 32 of 107 companies on the "Worse" side.
- FY2026ReframedAnnual report
「Information security and systems infrastructure Cyberattacks, information leaks and large-scale system failures may compromise business continuity, customer data and confidential information, potentially causing a loss of public trust as well as legal and financial losses.」
The risk of personal information leaks has been expanded into an information security and systems infrastructure risk that includes cyberattacks and large-scale system failures. - FY2023RestatedAnnual report
「Personal information is strictly managed in accordance with the Sotetsu Group Personal Information Protection Policy. However, if information is leaked for any reason, claims for damages, loss of credibility and resulting declines in sales may affect the Group's performance.」
The risks of claims for damages, loss of credibility and declining sales in the event of a personal information leak are reiterated. - FY2019RestatedAnnual report
「Personal information is strictly managed in accordance with the Sotetsu Group Personal Information Protection Policy. However, if information is leaked for any reason, claims for damages, a decline in credibility and other factors may affect the Group's performance.」
The risks of claims for damages and loss of credibility in the event of a personal information leak are reiterated. - FY2017RestatedAnnual report
「Personal information is strictly managed in accordance with the Sotetsu Group Personal Information Protection Policy. However, if information is leaked for any reason, claims for damages, a decline in credibility and other factors may affect the Group's performance.」
The risks of claims for damages and loss of credibility in the event of a personal information leak are reiterated. - FY2016First statedAnnual report
「Personal information is strictly managed in accordance with the Sotetsu Group Personal Information Protection Policy. However, if information is leaked for any reason, claims for damages, a decline in credibility and other factors may affect the Group's performance.」
The disclosure presents management under the personal information protection policy alongside the risks of damages and loss of credibility in the event of a leak.