Sotetsu Holdings (9003) · TargetRestated
Non-financial targets of customer satisfaction of at least 85 points and zero serious accidents
First written in FY2025. 1 of 2 entries say "Restated". Latest entry: FY2026.
2entries
2years
0from disclosures
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Service quality targets: improved customer satisfaction and zero serious accidentsA theme 1 companies write about · 0 as a headwind · 1 as a tailwind
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- FY2026RestatedAnnual report
「Customer satisfaction Fiscal 2024 actual: 82.6 points Fiscal 2025 actual: 81.8 points Medium term: at least 85 points Long term: under continued consideration Improving safety (number of serious accidents) Fiscal 2024 actual: 3 Fiscal 2025 actual: 3 Medium term: 0 Long term: 0」
Maintained the targets of customer satisfaction of at least 85 points and zero serious accidents, and disclosed fiscal 2025 actual results of 81.8 points for customer satisfaction and 3 serious accidents. - FY2025First statedAnnual report
「Customer satisfaction At least 85 points (monitoring) Improving safety (number of serious accidents) 0 0」
Set medium-term targets of customer satisfaction of at least 85 points and zero serious accidents as non-financial indicators linked to the Seventh Medium-term Management Plan.