Response to COVID-19 and Business Continuity Framework for Emergencies
First written in FY2020. 9 of 12 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2026: 9 of 88 companies on the "Worse" side.
- FY2025ReframedAnnual report
「Our group will draw on the experience gained from COVID-19 measures, including hygiene management, employee infection prevention through IT use and flexible working arrangements, and customer infection prevention during business meetings and property viewings, to minimise the impact on business activities even if an infectious disease outbreak occurs.」
The response to COVID-19 was reorganised as a business continuity measure to be used during future infectious disease outbreaks. - FY2023-Q3RestatedAnnual report
「In the real estate sales business, with customer and employee peace of mind, safety and security as our highest priorities, we continued to thoroughly implement infection prevention measures and conduct contactless sales activities.」
We prioritise customer and employee peace of mind, safety and security and continue to implement infection prevention measures and contactless sales. - FY2023-Q2RestatedAnnual report
「In the real estate sales business, with customer and employee peace of mind, safety and security as our highest priorities, we continued to thoroughly implement infection prevention measures and conduct contactless sales activities.」
We continue to ensure customer and employee safety and implement infection prevention measures and contactless sales. - FY2023-Q1RestatedAnnual report
「In new-build housing sales, with customer and employee peace of mind, safety and security as our highest priorities, we focused on thorough infection prevention measures and contactless sales activities, while working to expand our business in the Tokyo metropolitan area and deepen our presence in our existing North Kanto markets.」
We prioritise customer and employee peace of mind, safety and security and continue infection prevention measures and contactless sales. - FY2022RestatedAnnual report
「We thoroughly implemented infection prevention measures for customers and employees, advanced our IT-enabled sales structure, and established production systems capable of responding to changes in demand resulting from avoiding crowded conditions and expanding telework.」
We continue to advance emergency response measures through infection prevention, IT-enabled sales and production systems capable of responding to changes in demand. - FY2022-Q3RestatedAnnual report
「While continuing to make customer safety and employee health our highest priorities and thoroughly implementing infection prevention measures」
We continue emergency response measures that prioritise customer and employee safety and infection prevention. - FY2022-Q2RestatedAnnual report
「In these circumstances, our group continued to make customer safety and employee health its highest priorities by thoroughly implementing infection prevention measures, while strengthening and expanding its operating base in line with changes in the business environment, including by strengthening procurement and production systems to meet rising housing demand.」
We continue to ensure customer and employee safety and maintain infection prevention measures, while also strengthening procurement and production systems to meet rising housing demand. - FY2022-Q1RestatedAnnual report
「In these circumstances, our group continued to make customer safety and employee health its highest priorities by thoroughly implementing infection prevention measures, while strengthening and expanding its operating base in line with changes in the business environment, including by strengthening procurement and production systems to meet rising housing demand.」
We continued to ensure customer and employee safety and maintain infection prevention measures, while strengthening procurement and production systems to meet rising housing demand. - FY2021-Q3RestatedAnnual report
「In these circumstances, our group continued to make customer safety and employee health its highest priorities. In addition to maintaining infection prevention measures, we worked to establish an operating base capable of responding to emergencies, including a sales structure using IT and production systems that could respond flexibly to changes in the environment.」
We continue emergency response measures centred on customer and employee safety, infection prevention, a sales structure using IT and flexible production systems. - FY2021-Q2RestatedAnnual report
「In these circumstances, our group continued to make customer safety and employee health its highest priorities. In addition to maintaining infection prevention measures, we worked to establish an operating base capable of responding to emergencies, including a sales structure using IT and production systems that could respond flexibly to changes in the environment.」
We continued emergency response measures centred on customer and employee safety, infection prevention, a sales structure using IT and flexible production systems. - FY2021-Q1AdvancedAnnual report
「To thoroughly prevent COVID-19 infections, we made property viewings fully reservation-only private viewing events and expanded contactless sales activities using email and online property introductions.」
As infection prevention measures, we introduced fully reservation-only private viewing events and expanded contactless sales by email and online. Emergency measures have progressed into specific sales operations. - FY2020First statedAnnual report
「In addition to continuing measures to prevent infections among customers and employees, we considered new ways of working, including the use of IT, and have transitioned to them as appropriate, including standardisation. We also worked to establish production systems capable of responding flexibly to sharp fluctuations in orders resulting from requests to refrain from going out and their removal, to strengthen our operating base by carefully selecting land purchases, enhancing inventory management and reducing fixed costs, and to implement other measures.」
We outlined new business continuity measures combining infection prevention, flexible working arrangements, contactless sales using IT, production systems capable of responding to fluctuations in orders, inventory management and fixed-cost reductions.