Improving customer satisfaction
First written in FY2016. 10 of 11 entries say "Restated". Latest entry: FY2026.
6 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「The company recognizes that addressing sustainability-related issues is an important management issue and, based on its corporate credo of “providing comprehensive services to landlords and tenants,” aims to manage real estate in a way that creates a win-win outcome for landlords and tenants.」
The company continues its commitment to providing comprehensive services to both landlords and tenants and pursuing benefits for both parties. - FY2026-H1RestatedAnnual report
「Against this backdrop, the Group has pursued business improvement in its tenant acquisition, renewal and contract management, and building management businesses by focusing on customer satisfaction and providing its services.」
The company continues its commitment to providing services across its businesses and pursuing customer satisfaction. - FY2025RestatedAnnual report
「Based on its corporate credo of “providing comprehensive services to landlords and tenants,” the company aims to manage real estate in a way that creates a win-win outcome for landlords and tenants.」
The company continues its commitment to providing comprehensive services to both landlords and tenants and pursuing benefits for both parties. - FY2024RestatedAnnual report
「The company recognizes that addressing sustainability-related issues is an important management issue and, based on its corporate credo of “providing comprehensive services to landlords and tenants,” aims to manage real estate in a way that creates a win-win outcome for landlords and tenants.」
The company continues, in the context of sustainability, its commitment to pursuing benefits for both parties based on comprehensive services for landlords and tenants. - FY2023RestatedAnnual report
「The company recognizes that addressing sustainability-related issues is an important management issue and, based on its corporate credo of “providing comprehensive services to landlords and tenants,” aims to manage real estate in a way that creates a win-win outcome for landlords and tenants.」
The company states, in the context of sustainability, its commitment to pursuing benefits for both parties based on comprehensive services for landlords and tenants. - FY2019RestatedAnnual report
「“We are rooted in the local community and provide comprehensive services to landlords and tenants. We provide services that leverage the strengths of our information and organization, and prosper together with our customers.”」
The company reaffirms its commitment to positioning comprehensive services for landlords and tenants as a management principle. - FY2018RestatedAnnual report
「“We are rooted in the local community and provide comprehensive services to landlords and tenants. We provide services that leverage the strengths of our information and organization, and prosper together with our customers.”」
The company reaffirms its customer-focused approach by positioning comprehensive services for landlords and tenants as a management principle. - FY2018-Q3RestatedAnnual report
「The Group increased sales through the sale of properties held for sale, while strengthening the stable earnings capacity of its sublease business through ongoing improvements in customer satisfaction, expanded advertising signage and marketing activities such as direct-mail campaigns.」
The company continues to promote the “continuous improvement” of customer satisfaction, listing it alongside advertising signs and direct-mail advertising activities. - FY2018-Q2RestatedAnnual report
「Against this backdrop, the Group increased sales through the sale of properties held for sale, while strengthening the stable earnings capacity of its sublease business through ongoing improvements in customer satisfaction, expanded advertising signage and marketing activities such as direct-mail campaigns.」
The Group cites continuous improvement in customer satisfaction alongside expanded advertising signage and direct-mail promotions as part of its business operations. - FY2017RestatedAnnual report
「As set out in our management philosophy, we will strive to provide thorough services to customers and work to improve customer satisfaction.」
The Group reiterates its objective of improving customer satisfaction through thorough customer service. - FY2016First statedAnnual report
「As set out in our management philosophy, we will strive to provide thorough services to customers and work to improve customer satisfaction.」
The Group identifies thorough customer service as the means of improving customer satisfaction.