Service quality enhancement under the theme “Toward a More Agile Headquarters”
First written in FY2017. 4 of 7 entries say "Restated". Latest entry: FY2025.
No other company in this theme has enough history to compare yet.
- FY2025ReframedAnnual report
「With “A business that cares about homes, a mission that makes lives shine” as our brand vision, we operate with consistently rigorous standards of conduct and a strong sense of ethics. We take pride in and remain conscious of our position as an industry leader in both the number of stores and service quality, and aim to enhance corporate value and contribute to society.」
In place of the former expression “Toward a more flexible headquarters,” the company has adopted “A business that cares about homes, a mission that makes lives shine” as its brand vision, presenting a fundamental positioning that combines brand value, service quality and ethics. - FY2023RestatedAnnual report
「While responding to these changes "flexibly and with strength," we will provide franchisees with high-quality services centered on IT systems support, training and consulting services, and operation of an awards program, further enhance the value of the "CENTURY 21" brand, and pursue sustainable corporate growth.」
The Company reiterated its policy of enhancing service quality and brand value through IT support, training and consulting, and an awards program. - FY2022RestatedAnnual report
「While responding to these changes "flexibly and with strength," we will provide franchisees with high-quality services centered on IT systems support, training and consulting services, and operation of an awards program, further enhance the value of the "CENTURY 21" brand, and pursue sustainable corporate growth.」
The Company reiterated its policy of enhancing brand value through IT support, training and consulting, and an awards program, while responding 'flexibly and forcefully.' - FY2019RestatedAnnual report
「While responding to these changes "flexibly and with strength," we will provide franchisees with high-quality services centered on IT systems support, training and consulting services, and operation of an awards program, further enhance the value of the "CENTURY 21" brand, and pursue sustainable corporate growth.」
The Company reaffirmed its policy of improving service quality through IT support, training and consulting, and an awards program, in connection with 'Toward a More Resilient Head Office.' - FY2018RestatedAnnual report
「While responding to these changes "flexibly and with strength," we will provide franchisees with high-quality services centered on IT systems support, training and consulting services, and operation of an awards program, further enhance the value of the "CENTURY 21" brand, and pursue sustainable corporate growth.」
In line with the policy pursued under 'Toward a More Resilient Head Office,' the Company reaffirmed its commitment to enhancing service quality and brand value, centered on IT support, training and consulting, and an awards program. - FY2018-Q1AdvancedAnnual report
「Amid this business environment, the Company will advance a management plan under the theme “Toward a More Flexible Headquarters,” responding flexibly to changes in the market and business models. The plan uses two pillars: improving the “quality” of the franchise system through enhanced franchisee support and further expanding the “scale” of the network.」
The Company further articulated 'Toward a More Resilient Head Office' as a management plan focused on improving quality through franchisee support and expanding the network quantitatively. - FY2017First statedAnnual report
「Under the theme "Toward a More Flexible Headquarters," we will provide high-quality services centered on IT systems support, training services, and operation of an awards program, further enhance the value of the "CENTURY 21" brand, and pursue sustainable corporate growth.」
The Company presented its policy for responding to changes in the environment driven by real estate technology and the globalization of transactions under a new theme, 'Toward a More Resilient Head Office.'