Risk of Contraction or Impairment of the Customer Base
First written in FY2023. 1 of 3 entries say "Restated". Latest entry: 2026-08-06.
Nissan Securities Group moved to the "Worse" side of this theme in 2026.
1 other company's latest entry also says "Worsened".
- 2026-08-06WorsenedEarnings presentation materials
「The number of customer accounts at Nissan Securities was 43,962, down 1.9% from the end of the previous quarter. This was attributable to the sequential closure of accounts with zero assets under custody and the transfer of some customers to other companies following fee revisions.」
Customer accounts declined 1.9% from the end of the previous quarter. The disclosure identifies the closure of zero-balance accounts and transfers of some customers following fee revisions as the reasons for the decline, providing quantitative and causal detail on the risk of a shrinking or impaired customer base. - FY2026RestatedAnnual report
「Accordingly, changes in political, economic and social conditions and demographic trends, including the declining birth rate and aging population, could result in substantial risks from the contraction, deterioration or qualitative change of the customer base.」
While treating the customer base as an important management foundation, the company continues to recognize the risk of contraction and deterioration arising from political, economic and social conditions and demographic trends. - FY2023First statedAnnual report
「Changes in political, economic and social conditions and demographic trends, including the declining birth rate and aging population, could result in substantial risks from the contraction, deterioration or qualitative change of the customer base.」
In connection with its policy of expanding the customer base as a means of strengthening its management base, the company explicitly identifies contraction and deterioration of the customer base due to demographic trends and social conditions as sustainability risks.