Sales and Business Continuity Measures During the COVID-19 Pandemic
First written in FY2020. 6 of 10 entries say "Restated". Latest entry: FY2023-Q2.
The whole theme swung hardest in 2026: 2 of 7 companies on the "Worse" side.
- FY2023-Q2RestatedAnnual report
「In addition, to help customers maximize their利益 and build assets soundly, we conduct customer-focused business operations while taking sufficient precautions against COVID-19 infections.」
The company continues customer-focused business operations while remaining mindful of measures to prevent COVID-19 infections. - FY2023-Q1RestatedAnnual report
「In addition, to help customers maximize their利益 and build assets soundly, we conduct customer-focused business operations while taking sufficient precautions against COVID-19 infections.」
The company has reconfirmed its policy of continuing to serve customers while remaining mindful of measures to prevent COVID-19 infections, but this filing does not indicate any new specific measures. - FY2022AdvancedAnnual report
「As COVID-19 made it difficult to provide information through seminars, the company is further strengthening information provision through telephone and direct mail, as well as newly launched web-based “Maruhachi TV” and other channels.」
As a means of continuing sales activities during the infectious-disease outbreak, the company has newly launched the online “Maruhachi TV” service. - FY2022-Q3RestatedAnnual report
「The state of emergency declared by Aichi Prefecture in response to COVID-19 was lifted at the end of September. Since then, the company has continued to take thorough infection-control measures, including refraining from visiting customers' homes as much as possible, while positioning the maximisation of customer benefits and support for sound wealth building as its highest priorities and working to provide products tailored to customer needs.」
Even after the lifting of the state of emergency, the company continues infection-control measures, including refraining from customer visits as much as possible, while continuing its sales activities through the provision of products. - FY2022-Q2RestatedAnnual report
「Under these circumstances, while taking measures to prevent infection, including voluntarily suspending customer visits by sales representatives as a COVID-19 countermeasure, the company positioned maximising customer benefits and supporting sound wealth building as its highest priorities, worked to improve the capabilities of its officers and employees, and conducted customer-focused, locally based sales activities. Specifically, it distributed seminars online in addition to providing information by telephone and direct mail」
While customer visits are voluntarily suspended, the company continues sales activities and information provision through online seminars in addition to telephone and direct mail. - FY2021AdvancedAnnual report
「For sales representatives, the company is improving systems and administrative procedures so that they can work using company-provided mobile phones. It is also promoting working from home in its administrative departments, thereby establishing a structure capable of responding if the spread of infection prevents employees from coming to the office.」
In addition to improving systems and administrative procedures to enable sales representatives to use mobile phones, the company is promoting working from home in its administrative departments. - FY2021-Q3RestatedAnnual report
「Due to the impact of COVID-19, the company has taken measures such as voluntarily suspending customer visits by sales representatives and has further strengthened the provision of information by distributing seminars online in addition to telephone and direct mail, to support customers' asset management and wealth building」
While customer visits are voluntarily suspended, the company continues sales activities and information provision through online seminars in addition to telephone and direct mail. - FY2021-Q2AdvancedAnnual report
「In addition to telephone and direct mail, the company began distributing seminars via the web from the end of August, further strengthening information provision」
The company continues providing information by telephone and direct mail during the infectious-disease outbreak, and expanded its means of continuing sales activities by launching online seminars at the end of August. - FY2021-Q1RestatedAnnual report
「Amid measures such as refraining from customer visits by sales personnel due to the impact of COVID-19, the company is further strengthening information provision by telephone and direct mail to support customers’ asset management and wealth building」
While customer visits remain voluntarily suspended, the company continues to strengthen the provision of information by telephone and direct mail, reaffirming its arrangements for continuing sales activities during the infectious-disease outbreak. - FY2020First statedAnnual report
「For sales representatives, the company is improving systems and administrative procedures so that they can work using company-provided mobile phones. It is also preparing its administrative departments to implement remote work, thereby establishing a structure capable of responding if the spread of infection prevents employees from coming to the office.」
The company is improving systems and administrative procedures to allow sales activities to continue by mobile phone, while preparing its administrative departments for remote work.