Announced details
Management of inquiries received from customers via the internet and related activities
The information that may have been leaked relates to approximately 110,000 people and includes names, email addresses and account numbers, as well as approximately 220,000 records in total, including inquiries without information that could identify individuals
Business relationship under which we outsource inquiry management and related services
Provider of services used to manage inquiries received from our customers via the internet. Other information, including location, representative, business activities, capital, and year established, is Not disclosed
In this announcement the company addresses none of Contract Value / Offering price / Impact on Business Performance.
| Item | Details |
|---|---|
| Names of Products / Services Covered | Service provided by 株式会社スカラコミュニケーションズ and used to manage inquiries received via the internet |
| Counterparty | 株式会社スカラコミュニケーションズ (SC社) |
| Counterparty overview | Provider of services used to manage inquiries received from our customers via the internet. Other information, including location, representative, business activities, capital, and year established, is Not disclosed |
| Relationship with the Company | Business relationship under which we outsource inquiry management and related services |
| Applicable area | Management of inquiries received from customers via the internet and related activities |
| Usage history | The information that may have been leaked relates to approximately 110,000 people and includes names, email addresses and account numbers, as well as approximately 220,000 records in total, including inquiries without information that could identify individuals |
Items this document does not state (12)
These are items the company does not state in this document. We do not leave them blank, nor fill them in from other sources or by inference.
The reasons the company gives
The company's own explanation, not something inferred from the numbers.Evidence was confirmed that our customer information had been accessed and obtained without authorization as a result of unauthorized access to the servers of 株式会社スカラコミュニケーションズ.