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Orient (8585) · InitiativeFirst stated

Fully Web-Based, Real-Time Customer Inquiry Handling Using AI Chatbots

First written in FY2018-Q1. . Latest entry: FY2018-Q1.

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IT investment leveraging data, multilingual capabilities, and machine learningA theme 9 companies write about · 0 as a headwind · 9 as a tailwind

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  1. FY2018-Q1First statedAnnual report

    「To improve the quality of customer service and customer satisfaction, we began an internal pilot of an AI-powered chatbot service aimed at providing fully online, real-time responses to customer inquiries.」

    An internal pilot of an AI chatbot for handling inquiries has been launched to improve the quality of customer service and customer satisfaction.
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Orient's next results are scheduled for 2026-10-30. Read the earnings preview
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Fully Web-Based, Real-Time Customer Inquiry Handling Using AI Chatbots | Orient Corporation (8585) | Komori