Risk of reputational damage from customer information leaks and rumors
First written in FY2016. 3 of 4 entries say "Restated". Latest entry: FY2019.
The whole theme swung hardest in 2025: 6 of 22 companies on the "Worse" side.
52 other companies' latest entry also says "Restated".
- FY2019RestatedAnnual report
「The Company has established a framework for promptly identifying information concerning its reputation, as well as preventive measures against reputational damage through timely and appropriate information disclosure and crisis-response measures when reputational risk arises. However, if false reports or rumors concerning the banking industry or the Company are circulated, the Company’s operations, results of operations and financial condition may be adversely affected, regardless of whether they are accurate.」
The Company continues to address reputational information through early identification, information disclosure and crisis-response measures. - FY2018RestatedAnnual report
「The Company has established a framework for promptly identifying information concerning its reputation, as well as preventive measures against reputational damage through timely and appropriate information disclosure and crisis-response measures when reputational risk arises. However, if false reports or rumors concerning the banking industry or the Company are circulated, the Company’s operations, results of operations and financial condition may be adversely affected, regardless of whether they are accurate.」
The Company continues to address reputational information through early identification, information disclosure and crisis-response measures. - FY2017RestatedAnnual report
「The Company has established a framework for promptly identifying information concerning its reputation, as well as preventive measures against reputational damage through timely and appropriate information disclosure and crisis-response measures when reputational risk arises. However, if false reports or rumors concerning the banking industry or the Company are circulated, the Company’s operations, results of operations and financial condition may be adversely affected, regardless of whether they are accurate.」
The Company continues to maintain a policy of responding through the early identification of reputational information, information disclosure and crisis-response measures. - FY2016First statedAnnual report
「If such information is leaked, lost or misused, the Company may suffer damage to its social standing and may be adversely affected in its operations, results of operations and financial condition, including by incurring liability for damages.」
Early identification of information, timely and appropriate disclosure, and crisis-response measures are cited, with information leaks and reputational damage treated as credit risks.