Customer Centricity, Differentiation Through Business Models and a Corporate Ecosystem
First written in FY2016. 4 of 7 entries say "Restated". Latest entry: 2026-08-28.
No other company in this theme has enough history to compare yet.
- 2026-08-28AdvancedM&A and Subsidiary Changes
「The SBI Group has long promoted the building of a “corporate ecosystem” that creates synergies among businesses by mutually utilizing the customer bases, technologies, know-how and other management resources of companies inside and outside the group, as well as expanding its business platform through open alliances with external companies.」
The company’s established policy of building a corporate ecosystem and pursuing open alliances with external companies has advanced to a specific collaboration through the capital and business alliance agreement with BASE and the mutual use of customer bases, technologies and services. - FY2024ReframedAnnual report
「The Group’s business development is based on six fundamental principles: (1) thorough customer centricity, (2) pursuing the formation of a corporate ecosystem and synergies, (3) an unwavering belief in innovative technologies, (4) formulating and executing strategies that anticipate the near future, (5) the public interest leads to private interests, and (6) going beyond finance while making finance the core.」
The framework has expanded from three principles to six by adding innovative technology, overall strategy, the public interest and business development beyond finance. - FY2022RestatedAnnual report
「The Group's organizational development is always based on three fundamental principles: (1) thorough customer centricity, (2) building differentiated business models, and (3) creating a corporate ecosystem.」
Reaffirms customer centricity, differentiation through systems and the corporate ecosystem, together with expanding the customer base and generating interaction within the Group and with other corporate groups. - FY2019RestatedAnnual report
「The Group’s organizational development is consistently based on three fundamental principles: (1) thorough customer centricity, (2) building differentiated systems, and (3) forming a corporate ecosystem.」
Reaffirms customer centricity, differentiation through systems and the corporate ecosystem as the fundamental principles of organizational development. - FY2018RestatedAnnual report
「The Group’s organizational development is consistently based on three fundamental principles: (1) thorough customer centricity, (2) building differentiated systems, and (3) forming a corporate ecosystem.」
Reaffirms customer centricity, differentiation through systems and the corporate ecosystem as the fundamental principles of organizational development. - FY2017RestatedAnnual report
「The Group’s organizational development is consistently based on three fundamental principles: (1) thorough customer centricity, (2) building differentiated systems, and (3) forming a corporate ecosystem.」
Reaffirms customer centricity, differentiation through systems and the corporate ecosystem as the fundamental principles of organizational development. - FY2016First statedAnnual report
「The Group's organizational development is always based on three fundamental principles: (1) thorough customer centricity, (2) building differentiated business models, and (3) creating a corporate ecosystem.」
Identifies customer-led value creation, value delivered through the broader network, and interaction within and beyond the Group as the foundations of organizational development.