Reliance on External Providers for Critical Functions
First written in FY2016. 2 of 3 entries say "Restated". Latest entry: FY2018.
The whole theme swung hardest in 2024: 3 of 9 companies on the "Worse" side.
10 other companies' latest entry also says "Restated".
- FY2018RestatedAnnual report
「Our relationships with these external contractors are currently good. However, if outsourcing fees rise sharply due to a deterioration in an external contractor's business environment, or if an external contractor becomes unable to provide services for any reason, there is a risk that this could affect our business performance.」
The Company identifies deterioration in relationships with external contractors, sharply higher outsourcing fees and difficulties in providing services as risks. - FY2017RestatedAnnual report
「We outsource critical operations, including the exchange of cash for ATM replenishment, the development and operation of various systems, ATM maintenance and management, and call centre operations. We also outsource certain account-opening operations, including the issuance and mailing of cash cards.」
The disclosed scope of outsourced critical operations also includes cash card issuance and mailing. - FY2016First statedAnnual report
「We outsource critical operations, including the exchange of cash for ATM replenishment, the development and operation of various systems, ATM maintenance and management, and call centre operations.」
Critical operations, including cash exchange, systems, ATM maintenance, call centre operations and card mailing, are outsourced.