Services That Delight Customers
First written in FY2016. 4 of 7 entries say "Restated". Latest entry: FY2025.
The whole theme swung hardest in 2025: 2 of 12 companies on the "Worse" side.
15 other companies' latest entry also says "Restated".
- FY2025RestatedAnnual report
「Brand slogan: “We want to share the excitement.”」
It continues to pursue the goal of delivering services that delight customers. - FY2023RestatedAnnual report
「To fulfill this mission, we will contribute to the development of local communities together with the people of the region and continue moving forward toward our goal of delivering services that delight our customers.」
It continues to pursue contribution to local communities and services that delight customers as goals for realizing its management philosophy. - FY2021RestatedAnnual report
「To fulfill this mission, we will contribute to the development of local communities together with the people of the region and continue moving forward toward our goal of delivering services that delight our customers.」
It continues to pursue contribution to local communities and services that delight customers as goals for realizing its management philosophy. - FY2019RestatedAnnual report
「We will continue moving forward toward our goal of delivering services that delight our customers.」
It continues to pursue services that delight customers as a goal for realizing its management philosophy. - FY2018AdvancedAnnual report
「The Customer Satisfaction Improvement Committee (responsible department: Sales Strategy Department) is held once every 3 months as a forum for discussions on establishing systems for explaining matters to customers and providing support.」
Regarding improvements to customer service, it established the Customer Satisfaction Improvement Committee and specified an operating structure under which it meets once every 3 months. - FY2017AdvancedAnnual report
「At the same time, we have newly established a Marketing Office within the Sales Strategy Department to further enhance the added value provided to customers.」
A Marketing Office was newly established within the Sales Strategy Department to enhance the added value of customer services. - FY2016First statedAnnual report
「Brand slogan: “We want to share the excitement.”」
It describes collaboration with the region and improved customer service as means of realizing its management philosophy.