Expanding channels, products and services to meet diversifying customer needs
First written in FY2016. 32 of 37 entries say "Advanced", first in FY2017-Q3. Latest entry: 2026-08-04.
0 other companies' latest entry also says "Restated".
- 2026-08-04RestatedEarnings
「Deposits increased by ¥152.0 billion from the end of the previous fiscal year to ¥16.9825 trillion, mainly in individual deposits, as we expanded our range of financial products and services and worked to become customers’ primary household bank.」
The company reiterated its policy of expanding its range of financial products and services and becoming the primary household bank, and disclosed an increase in deposits. - FY2026AdvancedAnnual report
「By meeting customers' diverse needs, the Chibagin App, the starting point for transactions, reached 1.46 million cumulative registered accounts.」
Expanded customer channels to include 1.46 million cumulative app registrations, life-planning simulations, family account inquiries, and digital passbook functions. - 2026-05-15AdvancedEarnings
「Deposits increased by ¥578.5 billion from the end of the previous fiscal year to ¥16.8304 trillion, mainly in individual deposits, as we expanded our range of financial products and services and worked to become customers’ primary household bank for purposes such as salary deposits and pension receipts.」
The company emphasized its range of financial products and services and its aim to become the primary household bank, and disclosed the resulting increase in deposits. - FY2026-H1AdvancedAnnual report
「Deposits increased by ¥37.2 billion from the end of the previous fiscal year to ¥16.2891 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥37.2 billion increase in deposits from the end of the previous fiscal year to ¥16.2891 trillion. - FY2025AdvancedAnnual report
「By adding a variety of functions to meet customer needs, the Chibagin App, the starting point for transactions, reached 1 million cumulative registered accounts last May.」
Expanded customer channels to include 1 million cumulative app registrations, identity verification, money reports, integration with online shopping sites, and additional forms and balance certificate functions on the Business Portal. - FY2025-H1Decrease in depositsAnnual report
「Although individual deposits grew steadily as the Bank expanded its range of financial products and services and worked to become the primary bank for households, deposits decreased by ¥124.5 billion from the end of the previous fiscal year to ¥15.8032 trillion, mainly because public-sector deposits declined.」
Despite expanding its range of products and services and promoting the Bank's role as the primary bank for households, deposits decreased by ¥124.5 billion from the end of the previous fiscal year, mainly because public-sector deposits declined. - FY2024AdvancedAnnual report
「To improve customer convenience, the Bank began offering its Web Account Opening Service last September, enabling customers to open accounts by smartphone. The Chibagin App, the starting point for transactions, was enhanced with functions for investment trusts, local tax payments, and home loan procedures. The Chibagin Business Portal, which aims to serve as a hub for all services connecting businesses with the Bank, was also enhanced with functions including the Overdraft Service for arranging overdraft facilities and the Chibagin e-Tax Data Reception Service, which enables the transmission of electronically filed tax return data. The Bank focused on initiatives to improve customer convenience.」
Expanded customer channels to include web-based account opening, investment trust, local tax and home loan procedures through the app, and lending and e-Tax functions through the Business Portal. - FY2024-Q3AdvancedAnnual report
「Deposits increased by ¥102.2 billion from the end of the previous fiscal year to ¥15.5103 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥102.2 billion increase in deposits from the end of the previous fiscal year to ¥15.5103 trillion. - FY2024-Q2Decrease in depositsAnnual report
「Although individual deposits grew steadily as the Bank expanded its range of financial products and services and worked to become the primary bank for households, deposits decreased by ¥600 million from the end of the previous fiscal year to ¥15.4075 trillion, mainly because public-sector deposits declined.」
Despite expanding its range of products and services and promoting the Bank's role as the primary bank for households, deposits decreased by ¥600 million from the end of the previous fiscal year, mainly because public-sector deposits declined. - FY2024-Q1AdvancedAnnual report
「Deposits increased by ¥89.5 billion from the end of the previous fiscal year to ¥15.4977 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥89.5 billion increase in deposits from the end of the previous fiscal year to ¥15.4977 trillion. - FY2023AdvancedAnnual report
「The Bank advanced its data marketing capabilities by using a virtual data integration tool to identify latent needs from various internal and external data and make highly personalized, value-added proposals to customers. In its cashless payments business, the Bank began offering JCB and other brands through the TSUBASA Chibagin Cashless Merchant Service from October last year, in addition to Visa and Mastercard, which were already available. This made Chiba Bank the first bank in Japan to support all major international brands directly through the bank, thereby improving customer convenience.」
Expanded customer channels and services to include personalized proposals based on data integration, support for all major international brands, and TSUBASA Points payments. - FY2023-Q3AdvancedAnnual report
「Deposits increased by ¥321.1 billion from the end of the previous fiscal year to ¥15.0923 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥321.1 billion increase in deposits from the end of the previous fiscal year to ¥15.0923 trillion. - FY2023-Q2AdvancedAnnual report
「Deposits increased by ¥236.3 billion from the end of the previous fiscal year to ¥15.0075 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥236.3 billion increase in deposits from the end of the previous fiscal year to ¥15.0075 trillion. - FY2023-Q1AdvancedAnnual report
「Deposits increased by ¥340.1 billion from the end of the previous fiscal year to ¥15.1113 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥340.1 billion increase in deposits from the end of the previous fiscal year to ¥15.1113 trillion, mainly reflecting growth in individual deposits. - FY2022AdvancedAnnual report
「To improve customer convenience, the Chibagin App, the starting point for transactions, was enhanced with functions for transfers to other banks, card loan drawdowns, and tax and public payment services. In April last year, the Bank also launched the Chibagin Business Portal as a digital channel and hub for all services connecting businesses with the Bank. In addition, the Bank introduced a virtual data integration tool last July and advanced its data marketing capabilities by identifying latent needs from various internal and external data and making highly personalized, value-added proposals to customers.」
Expanded customer channels through additional app functions, the launch of the Business Portal, and individualized proposals based on data integration. - FY2022-Q3AdvancedAnnual report
「Deposits increased by ¥331.7 billion from the end of the previous fiscal year to ¥14.4195 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥331.7 billion increase in deposits from the end of the previous fiscal year to ¥14.4195 trillion. - FY2022-Q2AdvancedAnnual report
「Deposits increased by ¥34.7 billion from the end of the previous fiscal year to ¥14.1225 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥34.7 billion increase in deposits from the end of the previous fiscal year to ¥14.1225 trillion. - FY2022-Q1AdvancedAnnual report
「As for major account balances, deposits increased by ¥158.7 billion from the end of the previous fiscal year to ¥14.2466 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥158.7 billion increase in deposits from the end of the previous fiscal year to ¥14.2466 trillion. - FY2021AdvancedAnnual report
「The Bank revamped the design and functions of the Chibagin App for smartphones, substantially improving customer convenience, and proceeded with the development of the Chibagin Business Portal, a hub for all services connecting businesses with the Bank. In addition, to further promote the shift toward cashless payments in the region, the Bank began offering the TSUBASA Chibagin Visa Debit Card.」
Expanded customer channels and services through the app redesign, development of the Business Portal, and launch of the debit card. - FY2021-Q3AdvancedAnnual report
「As for major account balances, deposits increased by ¥895.9 billion from the end of the previous fiscal year to ¥13.6686 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥895.9 billion increase in deposits from the end of the previous fiscal year to ¥13.6686 trillion. - FY2021-Q2AdvancedAnnual report
「Deposits increased by ¥694.5 billion from the end of the previous fiscal year to ¥13.4672 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥694.5 billion increase in deposits from the end of the previous fiscal year to ¥13.4672 trillion. - FY2021-Q1AdvancedAnnual report
「As for major account balances, deposits increased by ¥768.8 billion from the end of the previous fiscal year to ¥13.5415 trillion, mainly reflecting growth in individual deposits as the Bank expanded its range of financial products and services and worked to become the primary bank for households.」
Expanded the range of financial products and services and promoted the Bank's role as the primary bank for households, resulting in a ¥768.8 billion increase in deposits from the end of the previous fiscal year to ¥13.5415 trillion. - FY2020AdvancedAnnual report
「In addition, to meet the needs of a diverse customer base, the bank newly opened 2 insurance shops, “保険の窓口＠ちばぎん,” which operate on Saturdays and Sundays.」
Expanded customer touchpoints, products and services by opening 2 new insurance shops and continued introducing a new counter system. - FY2020-Q3AdvancedAnnual report
「Deposits increased by ¥261.9 billion from the previous fiscal year-end, mainly in individual deposits, to ¥12.5781 trillion as the bank worked to offer a broad range of financial products and services and become the primary bank for households.」
The bank expanded its range of financial products and services and promoted its role as the primary bank for households, increasing the deposit balance by ¥261.9 billion from the previous fiscal year-end to ¥12.5781 trillion, mainly through individual deposits. - FY2020-Q2Decrease in the deposit balanceAnnual report
「Among the major account balances, deposits decreased by ¥18.6 billion from the previous fiscal year-end to ¥12.2975 trillion, mainly because public-sector deposits declined while individual deposits increased.」
The deposit balance decreased by ¥18.6 billion from the previous fiscal year-end to ¥12.2975 trillion due to a decline in public-sector deposits and other factors, despite an increase in individual deposits. - FY2020-Q1AdvancedAnnual report
「Deposits increased by ¥68.8 billion from the previous fiscal year-end, mainly in individual deposits, to ¥12.3850 trillion as the bank worked to offer a broad range of financial products and services and become the primary bank for households.」
The bank expanded its range of financial products and services and promoted its role as the primary bank for households, increasing the deposit balance by ¥68.8 billion from the previous fiscal year-end to ¥12.3850 trillion, mainly through individual deposits. - FY2019AdvancedAnnual report
「Deposits increased by ¥312.7 billion from the previous fiscal year-end to ¥12.3161 trillion, mainly in individual deposits, as the bank worked to offer a broad range of financial products and services and become the primary bank for households through salary deposits and pension payment accounts.」
The bank expanded its range of products and services and promoted its role as the primary bank for households, increasing the deposit balance by ¥312.7 billion from the previous fiscal year-end. - FY2019-Q3AdvancedAnnual report
「Deposits increased by ¥97.7 billion from the previous fiscal year-end, mainly in individual deposits, to ¥12.1012 trillion as the bank worked to offer a broad range of financial products and services and become the primary bank for households.」
The bank expanded its range of financial products and services and promoted its role as the primary bank for households, increasing deposits by ¥97.7 billion from the previous fiscal year-end to ¥12.1012 trillion, mainly through individual deposits. - FY2019-Q2AdvancedAnnual report
「Deposits increased by ¥10.9 billion from the previous fiscal year-end to ¥12.0143 trillion, mainly in individual deposits, as the bank worked to offer a broad range of financial products and services and become the primary bank for households.」
The bank expanded its range of financial products and services and promoted its role as the primary bank for households, increasing the deposit balance by ¥10.9 billion from the previous fiscal year-end to ¥12.0143 trillion, mainly through individual deposits. - FY2019-Q1AdvancedAnnual report
「Deposits increased by ¥37.5 billion from the previous fiscal year-end to ¥12.0409 trillion, mainly in individual deposits, as the bank worked to offer a broad range of financial products and services and become the primary bank for households.」
The bank expanded its range of financial products and services and promoted its role as the primary bank for households, increasing the deposit balance by ¥37.5 billion from the previous fiscal year-end, mainly through individual deposits. - FY2018AdvancedAnnual report
「In October last year, the bank also opened “ほけんの窓口＠ちばぎん,” an insurance shop open on Saturdays and Sundays, and began offering “ちばぎん遺言代用信託” to meet customers’ needs for smooth asset succession.」
Expanded channels, products and services by opening an insurance shop operating on Saturdays and Sundays, launching a will-substitute trust product, and improving branch operational efficiency through the use of IT. - FY2018-Q3AdvancedAnnual report
「Deposits increased by ¥191.8 billion from the previous fiscal year-end to ¥11.7424 trillion, mainly because individual deposits increased steadily.」
The deposit balance increased by ¥191.8 billion from the previous fiscal year-end to ¥11.7424 trillion, reflecting steady growth in individual deposits and other factors. - FY2018-Q2AdvancedAnnual report
「Deposits increased by ¥22.0 billion from the previous fiscal year-end to ¥11.5726 trillion, mainly because individual deposits increased steadily.」
The deposit balance increased by ¥22.0 billion from the previous fiscal year-end due to an increase in individual deposits and other factors. - FY2018-Q1AdvancedAnnual report
「Deposits increased by ¥95.3 billion from the previous fiscal year-end to ¥11.6459 trillion at the end of the first quarter of the current fiscal year, as the bank worked to offer a broad range of financial products and services and become the primary bank for households through salary deposits and pension payment accounts.」
The deposit balance increased by ¥95.3 billion from the previous fiscal year-end through a broader range of financial products and services and the acquisition of salary deposit and pension payment accounts. - FY2017AdvancedAnnual report
「To meet customers’ increasingly diverse financial needs, the bank developed various channels and expanded its products and services. In May last year, it opened the Asset Management Support Center and the Chibagin Insurance Call Center within the Makuhari Call Center, which it newly established in the Makuhari New City area. It also began offering services including the “ちばぎんファミリートラストサポートサービス” and “ちばぎん後見制度支援信託” to meet a broad range of customer needs related to inheritance, asset succession and asset management. In addition, it began a pilot project for a next-generation branch model to improve customer service and operational efficiency at branches.」
Specifically expanded customer channels, products and services through call centers, trust products and a next-generation branch model. - FY2017-Q3AdvancedAnnual report
「Deposits increased by ¥167.6 billion from the previous fiscal year-end to ¥11.2950 trillion at the end of the third quarter of the current fiscal year, as the bank worked to offer a broad range of financial products and services and become the primary bank for households through salary deposits and pension payment accounts.」
The deposit balance increased by ¥167.6 billion from the previous fiscal year-end through a broader range of financial products and services and the acquisition of salary deposit and pension payment accounts. - FY2016First statedAnnual report
「To meet customers’ increasingly diverse financial needs, the bank developed various channels and expanded its products and services.」
Lists multiple initiatives, including fintech, LINE, asset-building products and insurance products.