Improving the profitability of the travel business by restructuring unprofitable businesses and offices
First written in FY2017-Q2. 9 of 25 entries say "Advanced", first in FY2020-Q1. Latest entry: FY2024.
No other company in this theme has enough history to compare yet.
- FY2024Continued recovery in travel demandAnnual report
「Within our group, the food-service, integrated fitness club and general travel businesses, which were significantly affected by COVID-19, continued to recover as economic activity normalized and foot traffic increased. (Food-service operating revenue up 10.7% year on year, integrated fitness club business up 3.8%, general travel business up 25.6%)」
Against a backdrop of normalized economic activity and increased movement of people, the recovery trend in general travel services continued, with operating revenue up 25.6% year on year. - FY2024-Q2Continued recovery in travel demandAnnual report
「In general travel services, the recovery in performance continued as domestic travel demand recovered and overseas travel business also began to recover (general travel services up 48.3% year on year).」
In addition to the recovery in domestic travel demand, overseas travel business also recovered, with operating revenue from general travel services increasing 48.3% year on year. - FY2024-Q1Continued recovery in travel demandAnnual report
「In general travel services, performance continues to recover as domestic travel demand recovers with support from the National Travel Assistance program (general travel services up 229.3% year on year).」
Against a backdrop of the National Travel Assistance program and recovering domestic travel demand, operating revenue from general travel services increased 229.3% year on year, and the recovery trend continued. - FY2023AdvancedAnnual report
「In addition, in general travel services, travel demand, particularly for domestic travel, exceeded the previous fiscal year, and new businesses contributed, resulting in a recovery in earnings, although they have not yet returned to pre-pandemic levels (operating revenue up 337.8% from the previous fiscal year).」
Operating revenue increased 337.8% from the previous fiscal year owing to the recovery in domestic travel demand and contributions from new businesses, but had not yet returned to pre-pandemic levels. - FY2023-Q3AdvancedAnnual report
「In addition, in general travel services, travel demand, particularly for domestic travel, exceeded the previous fiscal year, and new businesses contributed, resulting in a recovery in performance (operating revenue up 340.8% year on year).」
Operating revenue in the travel business increased 340.8% year on year owing to higher domestic travel demand and contributions from new businesses, indicating further progress in the recovery. - FY2023-Q2AdvancedAnnual report
「In addition, in general travel services, travel demand, particularly for domestic travel, exceeded the previous fiscal year, and new businesses contributed, resulting in a recovery in performance (operating revenue up 322.9% year on year).」
Recovery progressed further from the trend seen in the previous quarter, with operating revenue increasing 322.9% year on year owing to higher domestic travel demand and contributions from new businesses. - FY2023-Q1AdvancedAnnual report
「In addition, in general travel services, travel demand, particularly for domestic travel, has exceeded the previous fiscal year, and new businesses also contributed (operating revenue up 301.7% year on year).」
Recovery progressed further from the trend seen in the previous fiscal year, with operating revenue increasing 301.7% year on year owing to higher domestic travel demand and contributions from new businesses. - FY2022-Q3AdvancedAnnual report
「In general travel services, while domestic and international travel demand remained sluggish after declining amid the COVID-19 pandemic, we focused on responding to demand for travel to nearby destinations. To establish new business areas, including regional exchange initiatives, we began managing and operating Michi-no-Eki Futami (Iyo, Ehime) under contract in May, and in July began selling online tours and events that customers can experience at home using a PC, smartphone or tablet. Performance is recovering, although it has not yet returned to pre-pandemic levels (operating revenue up 34.7% year on year).」
In addition to responding to demand for nearby travel, the company began selling online tours and events in July. Management and operation of Michi-no-Eki Futami also continued, and operating revenue increased 34.7% year on year, although it remained below pre-pandemic levels. - FY2022-Q1AdvancedAnnual report
「In general travel services, we strengthened our response to demand for travel to nearby destinations and initiatives involving regional exchange. However, domestic and international travel demand, which had declined amid the COVID-19 pandemic, remained sluggish, and although results exceeded those of the previous fiscal year, recovery in performance was delayed. As a new business, we began managing and operating Michi-no-Eki Futami (Iyo, Ehime) under contract in May (operating revenue up 14.3% year on year).」
The company strengthened its response to nearby travel and regional exchange initiatives and began managing and operating Michi-no-Eki Futami, while sluggish travel demand and delayed recovery continued. - FY2021AdvancedAnnual report
「In general travel services, travel demand declined sharply owing to domestic and international movement restrictions. We worked to strengthen domestic travel sales in response to demand-stimulation measures under the “Go To Travel Campaign” from July onward, but performance remained challenging due in part to the suspension of the business following a resurgence of infections (operating revenue down 80.7% year on year). In February, we also closed 10 stores in general travel services as part of efforts to consolidate the business.」
While responding to demand-stimulation measures, the company closed 10 stores to consolidate the business. Operating revenue fell 80.7% year on year. - FY2021-Q3RestatedAnnual report
「In general travel services, travel demand declined sharply owing to domestic and international movement restrictions. In the third quarter (September to November), we worked to strengthen domestic travel sales in response to demand-stimulation measures under the “Go To Travel Campaign,” but performance remained challenging (operating revenue down 82.1% year on year).」
The company strengthened domestic travel sales and responded to demand-stimulation measures, but demand continued to decline owing to movement restrictions and performance remained challenging, with operating revenue down 82.1% year on year. - FY2021-Q2WorsenedAnnual report
「In general travel services, travel demand declined sharply owing to domestic and international movement restrictions. After the lifting of the state of emergency, we worked to strengthen domestic travel sales and responded to demand-stimulation measures by the national and local governments, but recovery was not achieved (operating revenue down 85.8% year on year).」
The company strengthened domestic travel sales and responded to demand-stimulation measures in response to the sharp decline in travel demand caused by movement restrictions, but recovery was not achieved and operating revenue fell 85.8% year on year. - FY2021-Q1WorsenedAnnual report
「In general travel services, we are working to strengthen proposals that demonstrate our consulting capabilities under the theme of “creating customers.” However, travel demand declined sharply owing to domestic and international movement restrictions, resulting in a substantial decrease in operating revenue (down 90.2% year on year).」
While reframing the travel business policy around “creating customers” and stronger consulting proposals, the company reported that operating revenue fell 90.2% year on year owing to movement restrictions. - FY2020WorsenedAnnual report
「In general travel services, current performance has begun to be affected to a considerable extent, including a succession of booking cancellations, and there is no clear prospect of a recovery.」
The company states that the spread of COVID-19 led to a succession of travel booking cancellations, began to affect performance in the travel business, and left the timing of recovery uncertain. - FY2020-Q3AdvancedAnnual report
「In general travel services, we are working to strengthen our customer-service consulting capabilities for proposing the appeal of travel to customers, with the aim of creating value and expanding earnings. In November, we operated charter flights between Taipei and Ehime, and sales of high-value-added products and overseas travel increased through cooperation with JTB, although domestic individual travel remained sluggish.」
In addition to strengthening customer-service consulting capabilities, the company operated charter flights between Taipei and Ehime in November and reported increased sales of high-value-added products and overseas travel through cooperation with JTB. Domestic individual travel, however, remained sluggish. - FY2020-Q2RestatedAnnual report
「In general travel services, we are working to strengthen our customer-service consulting capabilities for proposing the appeal of travel to customers, with the aim of creating value and expanding earnings. In addition, sales of high-value-added products and overseas travel increased through cooperation with JTB.」
The company again cites stronger customer-service consulting capabilities and increased sales of high-value-added products and overseas travel through cooperation with JTB. - FY2020-Q1AdvancedAnnual report
「In general travel services, we are working to strengthen our customer-service consulting capabilities for proposing the appeal of travel to customers, with the aim of creating value and expanding earnings. In addition, sales of high-value-added products and overseas travel increased through cooperation with JTB.」
The company states that it strengthened its customer-service consulting capabilities in the travel business and that sales of high-value-added products and overseas travel increased through cooperation with JTB. - FY2019-Q2RestatedAnnual report
「In general travel services, we are working to strengthen our sales capabilities, develop personnel able to respond to change, and create products supported by customers in local communities, with the aim of creating value and expanding earnings. In cooperation with JTB, we are reorganizing our store network in the Chugoku and Shikoku regions to establish a competitive advantage, while developing high-value-added products by making maximum use of JTB’s purchasing capabilities.」
In the travel business, the company continues to strengthen sales capabilities and personnel, develop products supported by local customers, reorganize its store network and develop products in cooperation with JTB. - FY2019-Q1ReframedAnnual report
「In general travel services, we are working to strengthen our sales capabilities, develop personnel able to respond to change, and create products supported by customers in local communities, with the aim of creating value and expanding earnings.」
The focus of initiatives has been reorganized from the previous emphasis on stable earnings and cost reduction toward value creation, earnings growth, personnel development and the development of products supported by local customers. - FY2018-Q3RestatedAnnual report
「In general travel services, we are strengthening our sales capabilities and promoting cost-reduction initiatives in order to secure stable earnings and build a strong management foundation.」
The company continues to pursue stable earnings and a strong management foundation by strengthening sales capabilities and reducing costs in the travel business. - FY2018-Q2RestatedAnnual report
「In general travel services, we are strengthening our sales capabilities and promoting cost-reduction initiatives in order to secure stable earnings and build a strong management foundation.」
The company continues to pursue stable earnings and a strong management foundation by strengthening sales capabilities and reducing costs in the travel business. - FY2018-Q1RestatedAnnual report
「In general travel services, we are strengthening our sales capabilities and promoting cost-reduction initiatives in order to secure stable earnings and build a strong management foundation.」
The company continues to pursue stable earnings and a strong management foundation by strengthening sales capabilities and reducing costs in the travel business. - FY2017RestatedAnnual report
「In general travel services, profitability has improved through efforts to strengthen the competitiveness of offerings and streamline unprofitable businesses and offices in order to secure stable profits」
For the travel business, the company continues to cite improving profitability by strengthening the competitiveness of its offerings and streamlining unprofitable businesses and offices. - FY2017-Q3RestatedAnnual report
「In general travel services, profitability has improved through efforts to strengthen the competitiveness of offerings and streamline unprofitable businesses and offices in order to secure stable profits」
For the travel business, the company newly identifies strengthening the competitiveness of its offerings, in addition to the previous streamlining of unprofitable businesses and offices, as a means of improving profitability, which it continues to cite. - FY2017-Q2First statedAnnual report
「In general travel services, profitability has improved as a result of measures implemented in the previous fiscal year, including the streamlining of unprofitable businesses and offices, aimed at securing stable profits.」
The company states that profitability improved after streamlining unprofitable businesses and offices in the previous fiscal year.