Risk of customer personal information leaks
First written in FY2017. 1 of 3 entries say "Restated". Latest entry: FY2026.
Fuji moved to the "Worse" side of this theme in 2026, the same year as the typical company in this theme.
The whole theme swung hardest in 2025: 7 of 60 companies on the "Worse" side.
9 other companies' latest entry also says "Worsened".
- FY2026WorsenedAnnual report
「In addition to customers' personal information, the Group holds and manages information on business partners, employees' personal information and confidential management information. If this confidential information is leaked, falsified or misused for any reason, the Group's financial position, operating results and other matters may be affected due to obligations to compensate victims for damages and a decline in social credibility.」
The scope has been expanded beyond customer information to include business partner and employee information and management secrets, with the potential for falsification, misuse and liability for damages, in addition to leaks, explicitly identified. - FY2023RestatedAnnual report
「If customer personal information is leaked for any reason, it may affect the Group's financial position, operating results and other matters.」
The possibility of customer personal information leaks and their potential impact on performance continues to be disclosed as a risk. - FY2017First statedAnnual report
「If customer personal information is leaked for any reason, it may affect the Group's financial position, operating results and other matters.」
The potential for leaks of customers' personal information to affect the financial position and operating results is described as an individual risk for the first time. Internal rules, employee training and stronger information systems security are also described as countermeasures.