Customer Perspective and Customer-First Principles
First written in FY2017-Q1. 16 of 17 entries say "Restated". Latest entry: FY2026.
33 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「To consistently capture the product assortment and services customers expect from department stores, the Group will continue to formulate and develop sales strategies based on customer-first principles.」
The Group continues its policy of making customer-first principles the foundation of its sales strategy. - FY2025RestatedAnnual report
「To consistently capture the product assortment and services customers expect from department stores, the Group will continue to formulate and develop sales strategies based on customer-first principles.」
The Group continues its policy of making customer-first principles the foundation of its sales strategy. - FY2024RestatedAnnual report
「To consistently capture the product assortment and services customers expect from department stores, the Group will continue to formulate and develop sales strategies based on customer-first principles.」
The Group continues its policy of making customer-first principles the foundation of its sales strategy. - FY2023-Q3RestatedAnnual report
「Going forward, the Group will actively pursue initiatives distinctive to department stores that will delight customers.」
The Group continues to actively pursue initiatives befitting a department store and valued by customers. - FY2022RestatedAnnual report
「To consistently capture the product assortment and services customers expect from department stores, the Group will continue to formulate and develop sales strategies based on customer-first principles.」
The Group continues its policy of making customer-first principles the foundation of its sales strategy. - FY2022-Q1RestatedAnnual report
「During the COVID-19 pandemic, the Group has placed the safety of customers first and thoroughly implemented the infection-control measures currently available, with customers' cooperation.」
The Group continues to put customer safety first, including during the COVID-19 pandemic. - FY2021RestatedAnnual report
「To consistently capture the product assortment and services customers expect from department stores, the Group will continue to formulate and develop sales strategies based on customer-first principles.」
The Group continues to make customer-first principles the foundation of its sales strategy. - FY2020-Q2RestatedAnnual report
「The Group's principal department store business is based on customer-first principles. It is working to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment.」
The Group continues to uphold customer-first principles as the department store business's basic stance. - FY2020-Q1RestatedAnnual report
「The Group's principal department store business is based on customer-first principles. It is working to strengthen its product assortment, improve sales services and enhance its ability to respond to changes in lifestyles and the retail environment.」
The Group continues to uphold customer-first principles as the department store business's basic stance. - FY2019-Q2RestatedAnnual report
「The Group's principal business, its department store business, is based on customer-first principles」
The Group continues to uphold customer-first principles as the department store business's basic stance. - FY2019-Q1RestatedAnnual report
「The Group's principal business, its department store business, is based on customer-first principles」
The Group continues to uphold customer-first principles as the department store business's basic stance. - FY2018RestatedAnnual report
「The Group's principal department store business continues to make the customer perspective its foundation」
The Group continues to uphold the customer perspective as the department store business's basic stance. - FY2018-Q2RestatedAnnual report
「The Group's principal business, its department store business, is based on customer-first principles」
The Group continues to uphold customer-first principles as the department store business's basic stance. - FY2018-Q1RestatedAnnual report
「In the current fiscal year, the second year of the plan, the Group continues to make the customer perspective its foundation」
In the second year of the Medium-Term Plan, the Group continues to make the customer perspective its basic stance. - FY2017-Q3RestatedAnnual report
「The Group's principal business, its department store business, is based on customer-first principles」
The Group continues to uphold customer-first principles as the department store business's basic stance. - FY2017-Q2RestatedAnnual report
「The Group's principal business, its department store business, is based on customer-first principles」
The Group continues to uphold customer-first principles as the department store business's basic stance. - FY2017-Q1First statedAnnual report
「Continuing to make the customer perspective its foundation」
Elsewhere, this is also expressed as customer-first principles as the department store business's basic stance.