Short-Time Shopping and Use of Digital Media
First written in FY2016. 14 of 22 entries say "Advanced", first in FY2019-Q2. Latest entry: FY2027-H1.
The whole theme swung hardest in 2025: 2 of 12 companies on the "Worse" side.
15 other companies' latest entry also says "Advanced".
- FY2027-H1AdvancedAnnual report
「To strengthen these functions, we substantially revamped the Harashin-Narus Online Shop and reopened it after renewal in October 2026. The renewal completely redesigned the site's appearance and functions so that customers can enjoy shopping comfortably and smoothly at any time. It added a wide range of new features to support customers' shopping, including an AI chatbot that recommends products suited to their preferences and purposes, e-gifts that can be easily sent through social media, and the Harashin-Narus regular delivery service, which periodically delivers daily necessities such as rice.」
The Harashin-Narus Online Shop was renewed in October 2026, introducing new features including an AI chatbot, e-gifts, and regular delivery services. - FY2026RestatedAnnual report
「The Harashin-Narus app underwent a full renewal in April 2025. The update introduced new features and improved existing functions, including display changes to improve visibility and clarity, revisions to the discount coupon structure, and the addition of available barcode payment services. Security and fraud-prevention functions were also strengthened.」
The full renewal of the Harashin-Narus app disclosed for the interim period was also confirmed in the annual report, which details improvements to its display, coupons, payments, and security functions. - FY2026-H1AdvancedAnnual report
「Among these initiatives, the Harashin-Narus app underwent a full renewal in April. The update introduced new features and improved existing functions, including display changes to improve visibility and clarity, revisions to the discount coupon structure, and the addition of available barcode payment services. Security and fraud-prevention functions were also strengthened.」
The Harashin-Narus app underwent a full renewal in April, updating its display, coupons, barcode payments, security, and fraud-prevention functions. - FY2025RestatedAnnual report
「We will also strengthen and expand electronic commerce (EC) to improve convenience for our group customers outside our physical stores.」
The medium-term management plan continues the policy of strengthening and expanding EC to improve customer convenience outside physical stores. - FY2024RestatedAnnual report
「We will work to expand the scale of and enhance EC services using the internet.」
The policy of expanding internet-based mail-order sales and EC has also been continued under the medium-term management plan. - FY2024-Q3RestatedAnnual report
「During the second quarter consolidated accounting period, our consolidated subsidiary Harashin acquired shares in Yugen Kaisha Harashin Net Order (formerly Yugen Kaisha Yamamoto Shoten), making it a wholly owned subsidiary. The purpose was to strengthen mail-order sales using the internet.」
The acquisition of Harashin Net Order as a wholly owned subsidiary and the objective of strengthening internet-based mail-order sales have been reaffirmed. - FY2024-Q2AdvancedAnnual report
「During the 2nd quarter consolidated accounting period, the group's consolidated subsidiary 原信 acquired shares to make 有限会社原信ネットオーダー (formerly 有限会社山本商店) a wholly owned subsidiary. The purpose was to strengthen online mail-order sales.」
Harashin made Harashin Net Order a wholly owned subsidiary, implementing the strengthening of internet-based mail-order sales as a specific organizational and capital measure. - FY2024-Q1AdvancedAnnual report
「Payment processing fees increased by ¥36 million from the same period of the previous year due to the increase in cashless payments.」
The increase in cashless payments continued to appear as a ¥36 million year-on-year increase in payment processing fees. - FY2023RestatedAnnual report
「In Gunma Prefecture, Fressay newly launched one online supermarket serving the entire prefecture. In addition, as a new sales channel initiative, the Harashin Minami-Bandai store began delivering products using the online delivery service Uber Eats.」
The annual report also confirms the expansion of online sales channels through Fressay's online supermarket serving all of Gunma Prefecture and the use of Uber Eats by the Harashin Minami-Bandai store. - FY2023-Q3AdvancedAnnual report
「In Niigata Prefecture, Harashin operates three online supermarkets and ships throughout the prefecture. To accommodate the recent increase in orders, one location was upgraded and a system was put in place to better meet customer needs, including the number of products handled and delivery times. In Gunma Prefecture, Fressay newly launched one online supermarket serving the entire prefecture. In addition, as a new sales channel initiative, the Harashin Minami-Bandai store in Chuo Ward, Niigata City, Niigata Prefecture, began delivering products using the online delivery service Uber Eats.」
One of Harashin's three online supermarkets was upgraded, and Fressay launched an online supermarket serving the entire Gunma Prefecture. In addition, the Harashin Minami-Bandai store began a delivery service using Uber Eats, expanding the EC and online delivery sales channels. - FY2023-Q2AdvancedAnnual report
「Payment processing fees increased by ¥70 million from the same period of the previous year due to the increase in cashless payments.」
The increase in cashless payment usage appeared as a ¥70 million year-on-year increase in payment processing fees, further quantifying the expansion in electronic payment usage. - FY2023-Q1AdvancedAnnual report
「We currently operate 3 net supermarkets and ship throughout Niigata Prefecture. To meet the recent increase in orders, we expanded the capabilities of 1 location and established a system better able to meet customer needs, including product selection and delivery times.」
One of the three online supermarkets was upgraded, expanding the capability to handle the number of products offered and delivery times. - FY2022-Q1AdvancedAnnual report
「In response to the higher usage rate of electronic payments, we expanded the range of smartphone payment services handled and changed the payment method to the store-scan method, which is more convenient for both customers and our employees. In addition, we conducted a trial introduction of cashless self-checkout registers that accept only electronic payments to consider the future rollout policy for checkout equipment. We will assess usage and ease of operation and apply the findings to future policy decisions.」
The range of smartphone payment services handled was expanded, and the payment method was changed to the store-scan method. In addition, the trial introduction of cashless self-checkout registers progressed to the stage of assessing usage. - FY2021AdvancedAnnual report
「Sales grew for all three services, Harashin Net Supermarket, Harashin-Narus Online Shopping, and Fressay Online Shopping, as awareness was raised through various media, the services were affected by the COVID-19 pandemic, and convenience was improved through website renewals and reviews of the product assortment.」
Sales at the three online shopping sites grew through site overhauls, reviews of the product assortment, and stronger awareness efforts, advancing e-commerce as a service that complements physical stores. - FY2021-Q2AdvancedAnnual report
「During the previous consolidated fiscal year, we revamped "原信ネットスーパー" and "原信ナルスネットショッピング" and launched "フレッセイネットショッピング." Sales increased as a result of stronger promotion through various media and the impact of the COVID-19 pandemic.」
Following the overhaul and launch of the online supermarket and online shopping services, sales grew as awareness efforts were strengthened and the services benefited from the impact of the COVID-19 pandemic. E-commerce has established a track record as a service complementing physical stores. - FY2021-Q1AdvancedAnnual report
「In addition, the increase in the cashless payment ratio has led to higher payment processing fees.」
The increase in the cashless payment ratio was confirmed, driving wider use of electronic payments while also emerging as a factor behind the increase in payment processing fees. - FY2020-Q3AdvancedAnnual report
「To meet customer demand, our group introduced an electronic payment service provided by a third-party operator using smartphones at all Harashin-Narus stores and some Fressay stores. The service's usage rate has gradually increased from the time of its introduction, indicating strong customer interest.」
The coverage of smartphone-based electronic payments was expanded from all Harashin-Narus stores to some Fressay stores. The increase in usage following the rollout was also reported, indicating that the use of electronic media has progressed to the deployment stage. - FY2020-Q2AdvancedAnnual report
「To meet customer needs, from September we introduced a smartphone-based electronic payment service operated by certain providers at all 原信ナルス stores.」
The introduction of smartphone-based electronic payments at all Harashin-Narus stores, the overhaul of the online shopping website, and the launch of the Harashin-Narus app brought the use of electronic media and the internet into the concrete implementation phase. - FY2019-Q3RestatedAnnual report
「In August, we launched the 3rd net supermarket location, "ネットスーパーＰＲＯ." It offers an expanded selection of business-use and large-volume products, enabling us to meet a wider range of customer needs that the previous 2 locations could not accommodate. Since its launch, orders have exceeded the initial target, and we will continue to expand it as a service that complements our physical stores.」
The opening of the third Net Super PRO location, orders exceeding the target, and the policy of further expansion have been reiterated. - FY2019-Q2AdvancedAnnual report
「In August, we launched the 3rd net supermarket location, "ネットスーパーＰＲＯ." It offers an expanded selection of business-use and large-volume products, enabling us to meet a wider range of customer needs that the previous 2 locations could not accommodate. Since its launch, orders have exceeded the initial target, and we will continue to expand it as a service that complements our physical stores.」
As its third online supermarket fulfillment site, the Company opened 「ネットスーパーＰＲＯ」 to handle commercial-use and bulk products, and orders after launch exceeded the initial target. - FY2017RestatedAnnual report
「We will work to deliver short-time shopping, enabling customers to shop satisfactorily in a short time. We will also ensure consistent application of the basics and improve service, providing an environment where customers can shop comfortably and with confidence. In addition, we will consider improving convenience through the use of advanced technologies.」
The Company is pursuing as ongoing initiatives quick, satisfying shopping, improved service, and greater convenience through the use of advanced technology. - FY2016First statedAnnual report
「We will work to provide customers with a satisfying shopping experience in a short time (short-time shopping). We will also ensure that employees consistently apply the basics and improve their service mindset, providing an environment where customers can shop comfortably. In addition, we will consider improving convenience through the use of new electronic media and the Internet.」
The Company combines quick and satisfying shopping, employee training, and electronic media and the internet into an integrated service initiative.