Risks related to the recruitment, development and retention of personnel
First written in FY2023. 1 of 3 entries say "Restated". Latest entry: FY2025.
Matsuya moved to the "Worse" side of this theme in 2025, 1 year after the typical company in this theme (2024).
The whole theme swung hardest in 2025: 15 of 60 companies on the "Worse" side.
21 other companies' latest entry also says "Worsened".
- FY2025WorsenedAnnual report
「If we fall into a situation in which the personnel needed to support management become insufficient because it is difficult to recruit new employees and existing personnel leave, we may be unable to provide products and services that satisfy customers, erode confidence in our group and damage brand value, making it difficult to achieve management targets or sustain the business.」
Expanded the stated scope of human-resource risks to include not only impacts on service quality, confidence and brand value, but also the possibility of difficulty achieving management targets or sustaining the business. - FY2024RestatedAnnual report
「To address these risks, our group conducts year-round recruitment linked to its management strategy and seeks to optimize the quality and number of personnel required. As the importance of acquiring skills that support adaptation to changes in the operating environment has increased, we are investing in human resources, supporting the success of individuals regardless of generation, promoting qualitative transformation through the acquisition of new knowledge, expanding opportunities for existing personnel to contribute, and improving productivity through digitalization and other measures.」
Reorganized year-round recruitment, investment in human resources, support for skills acquisition, and productivity improvements through digitalization as measures to address the risks of difficulty securing personnel and employee outflows. - FY2023First statedAnnual report
「If the decline in the working-age population makes it difficult to secure and develop human resources, or if employee outflows become more serious, we may be unable to provide products and services that satisfy customers. This could erode confidence in our group and damage brand value, while higher recruitment and development costs could put pressure on our group’s earnings.」
Organized the difficulty of securing and developing human resources due to the declining working-age population, employee outflows, impacts on service quality and brand value, and higher recruitment and development costs as new risks.