Risk of Reputational Damage and Liability for Damages Due to Defective Products, Food Poisoning and Other Incidents
First written in FY2017. 3 of 5 entries say "Restated". Latest entry: FY2024.
The whole theme swung hardest in 2025: 3 of 15 companies on the "Worse" side.
37 other companies' latest entry also says "Restated".
- FY2024RestatedAnnual report
「To address these risks, the Group has established internal manuals and conducts employee training. If a risk event occurs, the Group seeks to resolve it through coordination among the relevant departments in accordance with reporting lines and reports the matter to management and the authorities. The Group then shares the case internally and works to prevent recurrence.」
Specific measures for food hygiene and product incident risks were described, including manuals, employee training, reporting, sharing of cases and recurrence prevention. - FY2023Food safety incident risk made more specificAnnual report
「In businesses involving food hygiene, ranging from food sales to food and beverage services, food allergy incidents caused by inadequate allergy labeling, food poisoning resulting from poor management and foreign objects in food could cause serious health damage to customers. This could also damage the Group's social credibility and reduce sales through restrictions on operations and other measures resulting from administrative sanctions, thereby affecting the Group's results of operations.」
The previously identified risks relating to defective products and food poisoning were specified to include food allergy incidents, foreign objects in food and restrictions on operations resulting from administrative sanctions. - FY2020RestatedAnnual report
「If the Group sells defective products that could cause food poisoning or provides defective services, it may incur costs, including liability for damages based on product liability or liability for non-performance of obligations. This could also damage the Group's reputation and result in lower sales and other effects.」
The risks of liability for damages, reputational damage and lower sales due to defective products, food poisoning and other incidents were reiterated. - FY2018RestatedAnnual report
「If the Group sells defective products that could cause food poisoning or provides defective services, it may incur costs, including liability for damages based on product liability or liability for non-performance of obligations.」
The risks of liability for damages and reputational damage due to defective products, food poisoning and other incidents were reiterated. - FY2017First statedAnnual report
「If the Group sells defective products that could cause food poisoning or provides defective services, it may incur costs, including liability for damages based on product liability or liability for non-performance of obligations.」
The disclosure stated that defects in products and services could lead to liability for damages, reputational damage and lower sales.