Card Member Acquisition and Promotion of Card Usage

「その結果、新規会員獲得数及び有効口座数は着実に伸長いたしました。」

「As a result, the number of new members acquired and the number of active accounts increased steadily. In addition, initiatives to promote use inside and outside the company, expand use of the "Pay-in-Installments Later" service revamped last year, acquire and expand use of the Takashimaya Card Business Platinum for corporate-owner customers, and review various service fees also led to increases in transaction volume and annual membership fee and commission income.」

「As a result, the number of new members acquired increased by more than 20% compared with fiscal 2019, before the COVID-19 pandemic, contributing to higher transaction volume and annual fee revenue.」

「In April, points on Takashimaya's various cards became usable in increments of 1 point, prompting the launch of a rebranding of the card strategy. We will continue to strengthen initiatives aimed at both improving satisfaction among existing customers and acquiring next-generation customers, taking into account point usage and card membership trends.」

「In the card business, strengthening member acquisition at department stores, specialty stores and e-commerce sites brought the number of new members above fiscal 2019 levels, before the COVID-19 pandemic.」

「Strengthening new member acquisition at department stores, specialty stores and the website brought the number of newly issued accounts above fiscal 2019 levels, before the COVID-19 pandemic. Starting with this card, a B2B business offering members a broad range of solutions to support business growth is under way.」

「In the card business, strengthening new member acquisition at department stores and specialty stores brought the number of newly issued accounts back to fiscal 2019 levels, before the COVID-19 pandemic. In addition, transaction volume increased at both department stores and external affiliated merchants. In particular, strong use at department stores led to increases in merchant fees and installment sales fees. The Takashimaya Card Business Platinum American Express® business card for business owners and sole proprietors, which began issuance last August, has also seen steady growth in membership and spending.」

「In addition, beginning in August, we started issuing the Takashimaya Card Business Platinum American Express® card and entered the corporate market with a business card designed for business owners and sole proprietors. Membership acquisition has been progressing smoothly, and we will seek to improve customer satisfaction by generating synergies with the department stores.」

「In addition, beginning in August, we newly issued the Takashimaya Card Business Platinum American Express® business card for business owners and sole proprietors and began soliciting new members.」

「In the card business, in response to the recovery in customer traffic at department stores and specialty stores, we strengthened new member acquisition and promoted credit card use at external affiliated merchants, capitalizing on the expansion of travel demand and other factors.」

「In the credit card business, we worked to strengthen new member acquisition in department stores as foot traffic recovered, while also promoting membership through web channels, including specialty stores at our commercial facilities and online stores. We also sought to increase transaction volume and operating revenue by strengthening measures to promote credit card use, including use at external affiliated merchants.」

「In its credit card business, 髙島屋ファイナンシャル・パートナーズ株式会社 continued to face a difficult environment for expanding credit card transaction volume and membership due to the prolonged impact of states of emergency and other factors. However, it actively promoted membership through the use of online stores and other web channels and encouraged card use outside department stores, resulting in higher revenue and profit.」

「In the credit card business, in response to changes in consumption patterns during the COVID-19 pandemic, we promoted card membership and usage through the web in conjunction with the renewal of the Takashimaya Online Store, while also seeking to expand in-store acquisition at department stores during the midyear gift-giving season.」

「In the credit card business, we promoted the acquisition of new card members by adapting to new lifestyles and consumption patterns during the COVID-19 pandemic and introducing an online instant card issuance service.」

「Credit card transaction volume and new customer memberships fell sharply as people refrained from going out, commercial facilities shortened their operating hours, and the decline in customer traffic continued, resulting in lower revenue and profit.」

「However, in addition to shortened operating hours at commercial facilities, continued declines in store visitors caused credit card transaction volume and new cardmembers to fall sharply, resulting in lower revenue and profit.」

「However, temporary closures of the group's commercial facilities caused a sharp decline in credit card transaction volume and new cardmembers, resulting in lower revenue and profit.」

「In the financial business, 髙島屋クレジット株式会社 began issuing the new Takashimaya Card ≪Premium≫ for top retail customers and launched same-day card issuance services at major Takashimaya stores and other locations. It worked to increase fee income and other revenue through growth in the number of members and card transaction volume.」

「The company also began offering a benefit of the Takashimaya Platinum Debit Card that provides access to more than 1,000 airport lounges worldwide, enhancing customer convenience.」

「In the financial business, 髙島屋クレジット株式会社 worked to increase fee income and other revenue through growth in the number of members and card transaction volume, including by launching a new card for its top retail customers, the Takashimaya Card 《Premium》, and implementing initiatives to acquire new members and promote card use at Takashimaya stores and elsewhere, including external affiliated merchants.」

「In the financial business, 髙島屋クレジット株式会社 increased fee revenue through higher transaction volume at external affiliated merchants and promotion of revolving credit use, resulting in higher revenue and profit.」

「In the financial business, 髙島屋クレジット株式会社 increased fees through higher transaction volume at external affiliated merchants and promotion of revolving credit use, resulting in higher revenue and profit.」

「In the financial business, 髙島屋クレジット株式会社 increased revenue through higher transaction volume at external affiliated merchants and higher fees resulting from the promotion of revolving credit use. However, operating profit remained at the same level as the previous year due to higher selling, general and administrative expenses.」

「髙島屋クレジット株式会社 implemented initiatives to acquire new cardmembers and promote card use as part of the 10th-anniversary campaign for the issuance of the Takashimaya Card ≪Gold≫. As a result of efforts to increase fee income and other revenue through growth in the number of members and card transaction volume, revenue and profit increased.」

「In the financial business, 髙島屋クレジット株式会社 implemented initiatives to acquire new cardmembers and promote card use as part of the 10th-anniversary campaign for the issuance of the Takashimaya Card ≪Gold≫. As a result of efforts to increase fee income and other revenue through growth in the number of members and card transaction volume, revenue increased.」

「In the financial business, 髙島屋クレジット株式会社 implemented initiatives to acquire new cardmembers and promote card use as part of the 10th-anniversary campaign for the issuance of the Takashimaya Card ≪Gold≫. As a result of efforts to increase fee income and other revenue through growth in the number of members and card transaction volume, revenue and profit increased.」

「髙島屋クレジット株式会社 implemented initiatives to acquire new cardmembers and promote card use in coordination with the department stores. As a result of efforts to expand revenue through growth in the number of members and card transaction volume, as well as to use selling, general and administrative expenses effectively, including advertising expenses, revenue and profit increased.」

「The company implemented initiatives to acquire new cardmembers and promote card use in coordination with the department stores. As a result of efforts to increase fee income and other revenue through growth in the number of members and card transaction volume, revenue and profit increased.」