Temporary Store Closures, Phased Resumption of Operations and Infection-Prevention Measures for COVID-19

「As an infection-prevention measure, the company introduced a store-visit reservation system to prevent customers from becoming crowded together. It also prepared proposals for customers in advance to shorten the time they spent in stores, thereby enabling them to visit and make purchases with confidence.」

「Following the government’s reissuance of the state of emergency declaration covering Tokyo on 8 July, 6 prefectures on 30 July, 13 prefectures on 17 August, and 21 prefectures on 25 August, the company implemented reduced operating hours at 25 stores and 1 administrative office from 12 July; 88 stores, 6 sales offices and 4 administrative offices from 2 August; 113 stores, 6 sales offices and 5 administrative offices from 20 August; and 132 stores, 1 branch office, 7 sales offices and 5 administrative offices from 27 August. Thereafter, while monitoring developments in the domestic infection situation, the company resumed normal operations at all business locations from 1 October, when the state of emergency was lifted. Following the lifting of reduced operating hours, it has continued operating with preventive measures in place, giving full consideration to the safety of customers and employees.」

「The company implemented reduced operating hours at 25 stores and 1 administrative office from 12 July; 88 stores, 6 sales offices and 4 administrative offices from 2 August; 113 stores, 6 sales offices and 5 administrative offices from 20 August; and 132 stores, 1 branch office, 7 sales offices and 5 administrative offices from 27 August.」

「In response to the government’s declaration of a state of emergency covering 4 prefectures on 23 April and 6 prefectures on 12 May, the Group implemented reduced operating hours at 25 stores and 1 administrative office from 25 April, followed by 52 stores and 1 administrative office from 12 May, as measures to prevent the spread of COVID-19. Thereafter, while monitoring developments in the domestic infection situation, the Group resumed full-week operations at all business locations from 21 June following the lifting of the state of emergency. In lifting reduced operating hours, the Group has continued operating with preventive measures in place, giving full consideration to the safety of customers and employees.」

「In November 2020, the company revised its basic policy to “maintain and ensure the health of employees and their families while minimizing the risk of infection for customers” and has implemented infection-prevention measures at all business locations.」

「In resuming operations and lifting reduced hours, the company has continued operating with preventive measures in place, giving full consideration to the safety of customers and employees.」

「The company will establish infection-prevention measures and a low-contact, contactless operating structure so that customers can visit its stores and make purchases with confidence.」

「In response to the government’s declaration of a state of emergency covering 7 prefectures on 7 April and the entire country on 16 April, the Group temporarily closed 102 stores, 8 sales offices, its head office and other locations from 9 April, followed by all business locations from 21 April, as measures to prevent the spread of COVID-19, except for certain functions. Thereafter, while monitoring developments in the domestic infection situation, the Group partially resumed operations at some business locations from 12 May, operating 4 days per week with reduced hours. Following the lifting of the state of emergency, it progressively switched to full-week operations and resumed full-week operations at all business locations from 30 May. From 20 June, it also lifted the reduced operating hours. In resuming operations and lifting reduced hours, the Group has continued operating with preventive measures in place, giving full consideration to the safety of customers and employees.」