Risk of Customer Information Leakage
First written in FY2016. 7 of 8 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2026: 17 of 81 companies on the "Worse" side.
- FY2026RestatedAnnual report
「The company strictly manages personal information in accordance with the Act on the Protection of Personal Information. However, if customer information were to be leaked as a result of misconduct or other wrongdoing, the consolidated results of the Group could be affected by claims for damages, a decline in credibility and other consequences.」
The filing continues to state the strict management of personal information and the risks of claims for damages and reputational damage if customer information is leaked. - FY2024RestatedAnnual report
「The company strictly manages personal information in accordance with the Act on the Protection of Personal Information. However, if customer information were to be leaked as a result of misconduct or other wrongdoing, the consolidated results of the Group could be affected by claims for damages, a decline in credibility and other consequences.」
The filing continues to state the strict management of personal information and the risks of claims for damages and reputational damage if customer information is leaked. - FY2022RestatedAnnual report
「The company strictly manages personal information in accordance with the Act on the Protection of Personal Information. However, if customer information were to be leaked as a result of misconduct or other wrongdoing, the consolidated results of the Group could be affected by claims for damages, a decline in credibility and other consequences.」
The filing continues to state the strict management of personal information and the risks of claims for damages and reputational damage if customer information is leaked. - FY2021RestatedAnnual report
「The company strictly manages personal information in accordance with the Act on the Protection of Personal Information. However, if customer information were to be leaked as a result of misconduct or other wrongdoing, the consolidated results of the Group could be affected by claims for damages, a decline in credibility and other consequences.」
The filing continues to state the strict management of customer information and the risks of claims for damages and reputational damage in the event of a leak. - FY2019RestatedAnnual report
「The company strictly manages personal information in accordance with the Act on the Protection of Personal Information. However, if customer information were to be leaked as a result of misconduct or other wrongdoing, the consolidated results of the Group could be affected by claims for damages, a decline in credibility and other consequences.」
The filing reiterates the use of customer information for sales promotion, the risks of claims for damages and reputational damage in the event of a leak, and strict information management. - FY2018RestatedAnnual report
「The company strictly manages personal information in accordance with the Act on the Protection of Personal Information. However, if customer information were to be leaked as a result of misconduct or other wrongdoing, the consolidated results of the Group could be affected by claims for damages, a decline in credibility and other consequences.」
The filing reiterates the use of customer information for sales promotion, the risks of claims for damages and reputational damage in the event of a leak, and strict information management. - FY2017RestatedAnnual report
「The company strictly manages personal information in accordance with the Act on the Protection of Personal Information. However, if customer information were to be leaked as a result of misconduct or other wrongdoing, the consolidated results of the Group could be affected by claims for damages, a decline in credibility and other consequences.」
The filing reiterates the use of customer information for sales promotion, the risks of compensation claims and reputational damage in the event of a leak, and strict information management. - FY2016First statedAnnual report
「If customer information were to be leaked as a result of misconduct or other wrongdoing, the consolidated results of the Group could be affected by claims for damages, a decline in credibility and other consequences.」
While using survey and member information for sales promotion, the company identifies compensation claims and reputational damage in the event of a leak as risks.