Damage to Corporate Image Caused by Social Media Reputational Harm and Product Accidents
First written in FY2024. 2 of 4 entries say "Restated". Latest entry: FY2026.
The whole theme swung hardest in 2018: 1 of 6 companies on the "Worse" side.
6 other companies' latest entry also says "Restated".
- FY2026RestatedAnnual report
「The Group is strengthening its measures for quality control of private-label products. It has established a control framework covering the selection of contract manufacturers and the design, manufacture and inspection of products based on safety standards, set quality control standards, and established a response framework for defects.」
Mitigation measures for private-label product quality control risks, including contractor selection, design, manufacturing and inspection, training and accident response, remain in place. - FY2025ReframedAnnual report
「The Group sells private-label products among the products it handles. Although it takes every possible measure in product development and quality control, if an unforeseen event occurs during manufacturing or quality control and a defect arises, such as foreign matter entering food products or a decline in product safety, product recalls or compensation may be required.」
The former product accident and corporate image impairment risk was specified as a high-priority quality control risk for private-label products, together with measures including selecting contract manufacturers, design, manufacturing and inspection, and training. - FY2025-Q1RestatedAnnual report
「During the first quarter of the current fiscal year, there were no new business or other risks, nor any material changes to the business or other risks described in the securities report for the previous fiscal year.」
It is stated that there have been no new occurrences or material changes in the risk of damage to the corporate image caused by reputational damage on social media or product accidents. - FY2024First statedAnnual report
「Reputational damage on social media may impair the brand value of the Group's products and its corporate image. In addition, if a serious accident occurs involving a product handled by the Group, the Group may incur costs for product recalls and product liability compensation, potentially affecting its operating results and financial position, including losses from product disposal.」
The existing product safety risk was reorganized as a reputational risk, including impairment of brand value and corporate image due to reputational damage on the Group's official social media accounts.