Store-Led Management and Use of ID-POS Data
First written in FY2017. 5 of 9 entries say "Restated". Latest entry: FY2026-H1.
0 other companies' latest entry also says "Other".
- FY2026-H1Expanded sources of customer informationAnnual report
「The Group is working to develop stores, products and services that meet customer needs based on customer feedback, surveys and purchasing data.」
As a means of responding to customer needs, the company describes a system that uses customer feedback and surveys, in addition to the existing analysis of purchasing data, to improve store development, product development and services. - FY2022Making use of customer data more concreteAnnual report
「In response to changes in the environment, the company remains alert and identifies changes by analyzing customer data, then responds by making agile changes to its policies.」
The company explicitly states that it analyzes customer data and makes agile policy changes based on that analysis as a means of store-led management and responding to customer needs. - FY2020-Q3RestatedAnnual report
「We have established action plans for “The Store Takes Center Stage!”, “Investment in People,” “Investment in Stores,” “Investment in Products,” “Life's Strengths,” “Strategies Supporting the Life Identity” and “Penetration, Development and Ongoing Activities,” and are implementing various initiatives.」
The company continues to put forward “Stores are the main focus!” as an action plan under the Sixth Medium-Term Plan and is implementing the related initiatives. - FY2020-Q2RestatedAnnual report
「We have established action plans for “The Store Takes Center Stage!”, “Investment in People,” “Investment in Stores,” “Investment in Products,” “Life's Strengths,” “Strategies Supporting the Life Identity” and “Penetration, Development and Ongoing Activities,” and are implementing various initiatives.」
The company continues to put forward “Stores are the main focus!” as an action plan under the Sixth Medium-Term Plan and is implementing the related initiatives. - FY2020-Q1RestatedAnnual report
「We have established action plans for “The Store Takes Center Stage!”, “Investment in People,” “Investment in Stores,” “Investment in Products,” “Life's Strengths,” “Strategies Supporting the Life Identity” and “Penetration, Development and Ongoing Activities,” and are implementing various initiatives.」
The company continues to put forward “Stores are the main focus!” as an action plan under the Sixth Medium-Term Plan and is implementing the related initiatives. - FY2019-Q3RestatedAnnual report
「“Stores are the main focus!”」
The company continues to put forward “Stores are the main focus!” as one of the action plans under the Sixth Medium-Term Plan. - FY2019-Q2RestatedAnnual report
「Against this backdrop, in the Sixth Medium-Term Plan, which began in the current consolidated fiscal year, the Group reviewed the lessons learned from the Fifth Medium-Term Three-Year Plan and changes in the external environment, reconfirmed the Group's current issues, articulated the Group's aspirations in the “Life Identity Declaration,” established action plans for “The Store Takes Center Stage!”, “Investment in People,” “Investment in Stores,” “Investment in Products,” “Life's Strengths,” “Strategies Supporting the Life Identity” and “Penetration, Development and Ongoing Activities,” and is implementing various initiatives.」
The company continues to put forward “Stores are the main focus!” as an action plan under the Sixth Medium-Term Plan and is implementing various initiatives. - FY2018ReframedAnnual report
「Stores are the main focus! All initiatives are based on the principle that stores are the main focus, enabling store employees to find fulfillment at work, think and act independently, and allowing every store to achieve “Life-ness” suited to the needs of its local customers.」
The company formalized store-led management as the “Stores are the main focus” action principle under the Sixth Medium-Term Plan, linking store employees’ autonomous execution with responsiveness to local needs. - FY2017First statedAnnual report
「To establish store-led management centered on stores closest to customers, we analyze purchasing behavior using ID-POS data and have built a system for gathering customers' firsthand feedback, reflecting it in our product range and store development.」
Describes a combination of store-led management, ID-POS analysis and customer feedback as the means of executing the store strategy.