Divergence between increased customer traffic and decreased same-store sales at existing apparel stores
First written in FY2017-Q3. 5 of 19 entries say "Reframed", first in FY2018-Q1. Latest entry: FY2026-H1.
Chiyoda moved to the "Worse" side of this theme in 2019, 1 year before the typical company in this theme (2020).
The whole theme swung hardest in 2020: 16 of 44 companies on the "Worse" side.
5 other companies' latest entry also says "Dropped".
- FY2026-H1DroppedAnnual report
「Accordingly, from the current interim consolidated accounting period, the Group has omitted segment-specific disclosures because it operates as a single segment consisting solely of the footwear business.」
Following the transfer of the apparel business, the divergence between customer numbers and sales at existing stores in that business is no longer reported as a fact concerning the current business. - FY2023-Q2RestatedAnnual report
「In the cumulative second quarter, consumers showed a stronger propensity to save due to rising consumer prices, including food and energy prices. However, same-store sales increased 4.6% year on year as restrictions on activities were eased and opportunities to go out increased.」
Despite consumers’ propensity to save, same-store sales increased 4.6% year on year as opportunities to go out increased, with the recovery trend at existing stores continuing to be reported. - FY2023-Q1MitigatedAnnual report
「Although rising prices put pressure on household finances, the impact of COVID-19 eased and consumer sentiment improved as opportunities to go out increased. Same-store sales increased 4.8% year on year in the cumulative first quarter.」
Same-store sales in the apparel business increased 4.8% year on year as the impact of the pandemic eased and opportunities to go out increased. The pressure on household finances from rising prices is also noted. - FY2022ReframedAnnual report
「As a result of these initiatives, average spend per customer at existing stores increased 7.6%, but customer numbers at existing stores fell 5.3% due to the significant impact of the spread of COVID-19, resulting in same-store sales increasing 1.9% year on year.」
While customer numbers at existing stores fell 5.3%, average spend per customer increased 7.6%, resulting in same-store sales increasing 1.9%. The description has been updated to reflect the combination of lower customer numbers and higher average spend per customer. - FY2022-Q3WorsenedAnnual report
「However, the spread of COVID-19 had a significant impact on sales. Sales increased sharply year on year in the first quarter, reflecting the reversal of the impact of shortened business hours and facility closures in the previous year, but turned negative from the second quarter onward due to the renewed spread of COVID-19. Same-store sales increased 0.8% year on year.」
The increase in same-store sales in the apparel business narrowed from 4.9% in the cumulative previous quarter to 0.8%, and sales turned negative from the second quarter onward due to the renewed spread of infections. - FY2022-Q2MitigatedAnnual report
「Sales for the cumulative second quarter increased year on year in the first quarter, reflecting the reversal of the significant impact in the previous year from requests to refrain from going out, shortened business hours, and the closure of facilities where our stores were located amid the spread of COVID-19. Sales turned negative in the second quarter as the Bon-period sales campaign performed poorly, but cumulative same-store sales increased 4.9% year on year.」
Although sales turned negative in the second quarter due to the poor performance of the Bon-period sales campaign, cumulative same-store sales in the apparel business increased 4.9% year on year. - FY2022-Q1MitigatedAnnual report
「Although the pace of recovery was gradual, sales for the cumulative first quarter recovered compared with the previous year, which had been significantly affected by requests to refrain from going out, shortened business hours, and the closure of facilities where our stores were located amid the spread of COVID-19. Same-store sales increased 30.5% year on year.」
Same-store sales in the apparel business increased 30.5% year on year, partly reflecting the significant decline caused by the pandemic in the previous year. - FY2021-Q2WorsenedAnnual report
「In the apparel business, we pursued our slogan, “Building stores trusted by many customers and that offer an appealing shopping experience.” However, customer numbers fell sharply, particularly at shopping centers, due to requests to refrain from going out amid the spread of COVID-19, shortened business hours to prevent infection, and store closures resulting from the closure of facilities where our stores were located.」
In the apparel business, customer numbers fell sharply, particularly at shopping centers, due to requests to refrain from going out, shortened business hours, and store closures resulting from facility closures. - FY2021-Q1WorsenedAnnual report
「Although average spend per customer at existing stores increased 8.1% year on year as a result of product reforms, customer numbers at existing stores fell 44.1% and same-store sales fell 39.6%.」
While average spend per customer at existing stores increased 8.1% year on year, customer numbers fell 44.1% and same-store sales fell 39.6%, meaning that the increase in average spend per customer could not offset the sharp decline in customer numbers. - FY2020-Q2ReframedAnnual report
「Although we implemented the measures described above and the 30th-anniversary initiatives and promotional measures for mobile members were supported by customers, customer numbers increased. However, average spend per customer declined as the prolonged rainy season shifted the selling period for summer merchandise, markdown sales and clearance of stagnant inventory continued, and we actively sold through inventory to avoid carrying new stagnant inventory, resulting in the gross profit margin falling below the previous year.」
The combination of higher customer numbers and lower average spend per customer has continued, with the shift in the summer selling period caused by the prolonged rainy season and active sell-through added as factors. - FY2020-Q1ReframedAnnual report
「Although we implemented the measures described above and the 30th-anniversary initiatives were supported by customers, customer numbers increased, while average spend per customer declined as we actively marked down and cleared stagnant inventory, and the gross profit margin also fell below the previous year.」
In the apparel business, customer numbers increased, while average spend per customer declined due to markdowns and clearance of stagnant inventory, and the gross profit margin also fell below the previous year. The explanation has shifted from a focus on declining customer numbers to a combination of higher customer numbers and lower average spend per customer. - FY2019-Q3WorsenedAnnual report
「Although we implemented the measures described above, customer numbers declined as the effectiveness of newspaper advertising weakened and the launch of seasonal products was delayed by weather conditions. Average spend per customer also fell as both unit prices and the number of items purchased per customer remained sluggish, resulting in same-store sales for the cumulative third quarter falling 10.3% year on year.」
The decline in same-store sales in the apparel business widened from 9.5% in the second quarter to 10.3%. Both customer numbers and average spend per customer declined. - FY2019-Q2WorsenedAnnual report
「Same-store sales for the cumulative second quarter fell 9.5% year on year.」
The decline in same-store sales in the apparel business widened from 8.7% year on year in the first quarter to 9.5%. - FY2019-Q1ReframedAnnual report
「However, conventional street-front stores remained weak, and same-store sales for the cumulative first quarter fell 8.7% year on year, resulting in gross profit falling significantly below the previous year.」
The description has shifted from the previous focus on the divergence between customer numbers and same-store sales to the facts of weak performance at conventional street-front stores and an 8.7% decline in same-store sales. - FY2018RestatedAnnual report
「However, sales at aging street-front stores, which account for more than 30% of the store base, remained weak, and same-store sales fell 5.2% from the previous period.」
In the apparel business, weak performance at aging street-front stores and declining same-store sales have continued. - FY2018-Q3RestatedAnnual report
「However, due to unseasonable weather and price competition with major casual apparel retailers, customer numbers remained sluggish, and same-store sales for the cumulative third quarter fell 5.4% year on year.」
Customer numbers in the apparel business remained sluggish, and same-store sales fell 5.4% year on year. - FY2018-Q2RestatedAnnual report
「As a result, the gross profit margin rose 5.2 percentage points year on year, mainly reflecting the benefits of procurement reforms. However, the substantial decline in the number of customers had a significant impact, with apparel business revenue at ¥15,163 million, down 9.0% year on year, and operating profit at ¥15 million, compared with an operating loss of ¥26 million in the prior-year period.」
Customer numbers in the apparel business continued to decline significantly, and sales fell below the same period of the previous year. - FY2018-Q1ReframedAnnual report
「As a result, sales fell below the previous year owing to the decline in the number of stores following closures and sluggish same-store customer numbers amid intensifying competition, although」
The description has changed from an increase in same-store customer numbers in the previous report to sluggish same-store customer numbers this time, owing in part to intensifying competition. - FY2017-Q3First statedAnnual report
「Same-store customer numbers for the cumulative third quarter period rose 2.7% year on year, representing some progress; however, affected by adverse weather from August to September and sluggish growth in average spend per customer, same-store sales fell 2.0% year on year.」
At apparel same-store locations, customer numbers rose 2.7% year on year, while same-store sales fell 2.0% owing in part to sluggish growth in average spend per customer.