Improving Customer Satisfaction and Growing the Fan Base
First written in FY2018. 3 of 4 entries say "Restated". Latest entry: FY2025-H1.
The whole theme swung hardest in 2020: 1 of 9 companies on the "Worse" side.
10 other companies' latest entry also says "Restated".
- FY2025-H1RestatedAnnual report
「In addition, we are actively informing existing customers about new products and promoting visits to our stores, thereby increasing the number of repeat customers.」
The company continues its policy of increasing repeat customers by informing existing customers about new products and encouraging store visits. - FY2024RestatedAnnual report
「The company is advancing its business with the goal of improving satisfaction for each customer who uses its products and increasing the number of fans. It will continue working to further enhance corporate value so that consumers, business partners and shareholders are satisfied.」
The company continues to develop its business with the goal of improving customer satisfaction and increasing the number of fans. - FY2019RestatedAnnual report
「The company is advancing its business with the goal of improving satisfaction for each customer who uses its products and increasing the number of fans. It will continue working to further enhance corporate value so that consumers, business partners and shareholders are satisfied.」
The company continues to develop its business with the goal of improving customer satisfaction and increasing the number of fans. - FY2018First statedAnnual report
「The company is advancing its business with the goal of improving satisfaction for each customer who uses its products and increasing the number of fans. It will continue working to further enhance corporate value so that consumers, business partners and shareholders are satisfied.」
The company identifies improving satisfaction for each customer and increasing the number of fans as explicit objectives for enhancing corporate value.