Improving the Quality of Products, Sales Floors and Customer Service
First written in FY2017-Q1. 5 of 6 entries say "Restated". Latest entry: FY2023.
20 other companies' latest entry also says "Restated".
- FY2023RestatedAnnual report
「Securing well-located sales floors and improving customer service skills」
We continue to pursue improvements in store environment and customer service quality as measures to secure a competitive advantage. - FY2019-Q3RestatedAnnual report
「We worked to raise the level of our customer service skills and other capabilities.」
We continue to raise the level of customer service skills in the retail business as a measure to improve product, store environment, and customer service quality. - FY2018RestatedAnnual report
「Through sales promotion measures linked to an assortment that satisfies customers and stimulates demand」
We continue the existing policy of improving the quality of customer touchpoints through an assortment that contributes to customer satisfaction and sales promotion. - FY2018-Q1RestatedAnnual report
「We worked to raise the level of our products, store environments, and customer service.」
We continue measures to improve the quality of customer touchpoints by improving products, store environments, and customer service as an integrated whole. - FY2017RestatedAnnual report
「We worked to enhance product planning, in-store assortments and customer service by leveraging the strengths of each brand we offer.」
We continue to improve the quality of customer touchpoints through better products, store environments, and customer service. - FY2017-Q1First statedAnnual report
「We worked to secure performance through sales activities coordinated with key customers and sales floors by improving product, store environment, and customer service quality, including enhancing customer service skills that deliver high customer satisfaction.」
We set out a policy of securing performance by improving products, store environments, and customer service as an integrated whole, in coordination with key customers and sales floors.