Dispensing Errors and Pharmacist Shortages
First written in FY2016. 3 of 5 entries say "Restated". Latest entry: FY2024.
0 other companies' latest entry also says "Mitigated".
- FY2024MitigatedAnnual report
「In addition to employee training, the Group’s pharmacies are actively installing equipment to prevent dispensing errors and working to improve safety. The Group has also arranged insurance covering dispensing accidents to establish a compensation framework in the event of an accident.」
The company specifically describes its prevention and compensation framework for dispensing-error risk, comprising employee training, equipment to prevent dispensing errors and accident insurance. - FY2020RestatedAnnual report
「If a dispensing error occurs due to human error or other causes, the company may face claims for substantial damages, as well as a decline in the confidence of existing customers and society’s trust in the company.」
The company continues to identify as risks the compensation claims and reputational damage caused by dispensing errors, and the impact on performance if it cannot secure the required number of pharmacists. - FY2019RestatedAnnual report
「If a dispensing error occurs due to human error or other causes, the company may face claims for substantial damages, as well as a decline in the confidence of existing customers and society’s trust in the company. Depending on the circumstances, this may affect the Group’s performance. In addition, the number of pharmacists assigned to pharmacies is strictly regulated by ordinances of the Ministry of Health, Labour and Welfare, and the Group’s performance may be affected if it cannot secure the required number of pharmacists.」
The company continues to identify as risks the compensation claims and reputational damage caused by dispensing errors, and the impact on performance if it cannot secure the required number of pharmacists. - FY2017RestatedAnnual report
「If a dispensing error occurs due to human error or other causes, the company may face claims for substantial damages, as well as a decline in the confidence of existing customers and society’s trust in the company.」
The company continues to identify as risks the compensation claims and reputational damage caused by dispensing errors, and the impact on performance if it cannot secure the required number of pharmacists. - FY2016First statedAnnual report
「If a dispensing error occurs due to human error or other causes, the company may face claims for substantial damages, as well as a decline in the confidence of existing customers and society’s trust in the company.」
The company identifies the impact on performance of compensation claims and reputational damage caused by dispensing errors, as well as the inability to secure the required number of pharmacists.