Impact on Business Performance of Hiring Difficulties and Insufficient Training for In-Store Sales Staff
First written in FY2016. 2 of 3 entries say "Restated". Latest entry: FY2020.
The whole theme swung hardest in 2020: 8 of 26 companies on the "Worse" side.
24 other companies' latest entry also says "Restated".
- FY2020RestatedAnnual report
「In some regions, it may be difficult to hire sales staff, or training to improve customer service may not be implemented thoroughly, which could affect the image and performance of the Group.」
Continues to identify the impact on performance and the corporate image of difficulties hiring and inadequate training of retail sales staff. - FY2017RestatedAnnual report
「In some regions, it may be difficult to hire sales staff, or training to improve customer service may not be implemented thoroughly, which could affect the image and performance of the Group.」
Reiterates the potential impact on performance and the corporate image of difficulties hiring and inadequate training of retail sales staff. - FY2016First statedAnnual report
「In some regions, it may be difficult to hire sales staff, or training to improve customer service may not be implemented thoroughly, which could affect the image and performance of the Group.」
The risks include the personnel costs associated with expanding the store network, difficulties hiring sales staff, and inadequate training.