Komori
Biprogy (8056) · InitiativeFirst stated

Adding generative AI text summarisation to AI Dig®

First written in FY2024-Q3. . Latest entry: FY2024-Q3.

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Generative AI summarization function for the “AI Dig” contact center customer service support platformA theme 1 companies write about · 0 as a headwind · 1 as a tailwind

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  1. FY2024-Q3First statedAnnual report

    「S&I株式会社, also a member of the Group, added a generative AI-powered text summarisation function to AI Dig® (エーアイディグ), a customer service support platform for contact centres, in January 2024. The function delivers consistent service quality regardless of operators' experience or skills and improves the efficiency of preparing interaction records.」

    A generative AI-powered text summarisation function was added to AI Dig, a customer service support platform for contact centres, in January 2024.
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Biprogy's next results are scheduled for 2026-11-05. Read the earnings preview
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