Integrated provision of products, maintenance and consultation services
First written in FY2017. 7 of 9 entries say "Restated". Latest entry: 2026-09-18.
1 other company's latest entry also says "Advanced".
- 2026-09-18AdvancedGovernance
「To provide smoother, higher-quality assistance to customers visiting showrooms without an appointment, we are rolling out “Chokotto Online Consultation,” a service in which remote advisers respond in real time, at flagship showrooms and selected locations.」
The company has specified a new online consultation service at showrooms as part of its services, including support and consultation after product use. - FY2025RestatedAnnual report
「Our basic management policy is to establish a service structure capable of providing maintenance and responding to customer consultations for as long as customers use our products, and to provide the hardware of the product and the software of the service as a single package.」
The company continues its policy of providing integrated services, including maintenance during the period of product use and responses to customer consultations. - FY2023RestatedAnnual report
「Our basic management policy is to establish a service structure capable of providing maintenance and responding to customer consultations for as long as customers use our products, and to provide the hardware of the product and the software of the service as a single package.」
The company continues its policy of providing integrated services, including maintenance during the period of product use and responses to customer consultations. - FY2022RestatedAnnual report
「Our basic management policy is to establish a service structure capable of providing maintenance and responding to customer consultations for as long as customers use our products, and to provide the hardware of the product and the software of the service as a single package.」
The company continues its policy of providing integrated services, including maintenance during the period of product use and responses to customer consultations. - FY2021RestatedAnnual report
「Our basic management policy is to establish a service structure capable of providing maintenance and responding to customer consultations for as long as customers use our products, and to provide the hardware of the product and the software of the service as a single package.」
The company continues its policy of providing integrated services, including maintenance during the period of product use and responses to customer consultations. - FY2020RestatedAnnual report
「Our basic management policy is to establish a service structure capable of providing maintenance and responding to customer consultations for as long as customers use our products, and to provide the hardware of the product and the software of the service as a single package.」
The company continues its policy of providing integrated services, including maintenance during the period of product use and responses to customer consultations. - FY2019RestatedAnnual report
「Our basic management policy is to establish a service structure capable of providing maintenance and responding to customer consultations for as long as customers use our products, and to provide the hardware of the product and the software of the service as a single package.」
The company continues its policy of providing integrated services, including maintenance during the period of product use and responses to customer consultations. - FY2018RestatedAnnual report
「Our basic management policy is to establish a service structure capable of providing maintenance and responding to customer consultations for as long as customers use our products, and to provide the hardware of the product and the software of the service as a single package.」
The company continues its policy of providing integrated services, including maintenance during the period of product use and responses to customer consultations. - FY2017First statedAnnual report
「Our basic management policy is to establish a service structure capable of providing maintenance and responding to customer consultations for as long as customers use our products, and to provide the hardware of the product and the software of the service as a single package.」
The company explicitly states as its basic policy that it will provide an integrated service covering not only product sales but also maintenance during the period of use and responses to customer consultations.