Product and Service Defects and Accidents
First written in FY2016. 3 of 4 entries say "Restated". Latest entry: FY2020.
The whole theme swung hardest in 2025: 9 of 27 companies on the "Worse" side.
48 other companies' latest entry also says "Restated".
- FY2020RestatedAnnual report
「If an accident or other incident occurs due to a quality defect in a Group product, the Group's reputation is expected to decline, resulting in lower revenue.」
The risks of impacts on results and reputation from product and service defects, accidents and recalls remain ongoing. - FY2019RestatedAnnual report
「However, there is no guarantee that all of our products are free from defects.」
The risks of product defects, recalls and accidents at stores, schools and facilities have been reiterated. - FY2018RestatedAnnual report
「However, there is no guarantee that all of our products are free from defects.」
The risks of product defects, recalls and accidents at facilities have been reiterated. - FY2016First statedAnnual report
「However, there is no guarantee that all of our products are free from defects. If an accident involving product liability occurs, insurance premium rates are expected to rise. In addition, the resulting substantial increase in costs for product recalls, replacements and repairs, and design changes, as well as a decline in the Group's reputation and the resulting decrease in sales, may adversely affect the Group's operating results and financial condition.」
This also covers safety and hygiene-related accidents at retail stores, music schools and resort facilities.