Operation of the Grill Chef System and Introduction of Table Terminals
First written in FY2018. 8 of 9 entries say "Advanced", first in FY2019. Latest entry: FY2026.
18 other companies' latest entry also says "Advanced".
- FY2026AdvancedAnnual report
「At its yakitori izakaya restaurants 「備長扇屋」 and 「やきとりの扇屋」, the company continued working to improve the quality of core products and raise service levels. As part of redesigning its profit structure, it also pursued higher profitability through measures such as increasing seating capacity through renovations of existing stores.」
Within the Ogiya formats, the company specifically advanced improvements in core product quality and customer service, renovations to increase seating capacity, and productivity improvements through DX and equipment for new stores. - FY2025AdvancedAnnual report
「At its yakitori izakaya restaurants 「備長扇屋」 and 「やきとりの扇屋」, the company has focused on improving the quality of signature items, yakitori and draft beer, and has worked to strengthen customer service, including by holding in-house contests to raise employee motivation and overall service levels. In addition, as part of its growth strategy, the company opened 「備長扇屋名古屋本店」 as a new flagship store in February 2025, with the aim of enhancing the brand image and attracting new customer segments.」
The company pursued improvements in the quality of core products, held in-house contests and strengthened customer service, and opened a new flagship store in February 2025. - FY2024AdvancedAnnual report
「At its yakitori izakaya restaurants 「備長扇屋」 and 「やきとりの扇屋」, the company improved the serving quality of core items such as yakitori and draft beer, maintained facilities to enhance customer comfort, and optimized controllable costs such as labor costs.」
The company implemented its existing quality-improvement measures by improving the serving quality of core products, maintaining facilities and optimizing controllable costs. - FY2023AdvancedAnnual report
「The company has also been converting stores to the 「炭火やきとりオオギヤ」 format to match the target customer base in each area, and to 「炭火焼干物定食しんぱち食堂」 in response to changing dining preferences.」
Within the Ogiya formats, the company converted 3 stores to 「炭火やきとりオオギヤ」 to match the target customer base and 1 store to 「炭火焼干物定食しんぱち食堂」. - FY2022-Q3AdvancedAnnual report
「In addition, to adapt to the business environment during and after the COVID-19 pandemic, we are promoting the conversion of stores into collaboration formats with food-driven concepts such as “Taiwan Mazesoba Hanabi” and “Nadai Unatoto,” as well as carrying out renovations of “Uoya Iccho” as a next-generation urban izakaya format, thereby strengthening customer attraction.」
As an initiative to improve existing brands, the company is carrying out a renewal of 「魚や一丁」 with the aim of creating a next-generation urban izakaya format. - FY2021AdvancedAnnual report
「At its yakitori izakaya restaurants 「備長扇屋」 and 「やきとりの扇屋」, the company has improved the quality of items served by changing yakitori ingredients and preparation methods, and strengthened lunch operations and takeaway sales. It has also advanced the development of distinctive specialty restaurants centered on chicken and launched 2 formats, 「黄金拉麺 鶏のおかげ」 and 「鶏中華酒食堂 ヤンヤン飯店」.」
In addition to improving serving quality and strengthening lunch and takeaway operations, the company launched 2 new chicken-focused formats. - FY2020AdvancedAnnual report
「At its yakitori izakaya restaurants 「備長扇屋」 and 「やきとりの扇屋」, the company has worked to update its renewal package through family-friendly interior designs, the installation of drink bars and the creation of takeaway counters. It has also launched 「扇屋 天」, a specialty chicken restaurant led by an Italian chef, and 「焼肉の扇屋」 as a pilot store in response to the growing trend toward individual dining.」
In addition to its existing efforts to improve grilling techniques and customer service, the company has specified family-oriented interior designs, drink bars, takeaway counters and experiments with new formats. - FY2019AdvancedAnnual report
「At its yakitori izakaya restaurants 「備長扇屋」 and 「やきとりの扇屋」, the company has focused on basic quality, including careful selection of ingredients, stable staffing of grill chefs and improvements to its yakitori sauce. It has also worked to expand sales channels through active takeaway sales and the development of party menus for families.」
In addition to its existing grill-chef program and table-terminal initiatives, the company has specified its efforts regarding ingredient selection, stable grill-chef staffing, sauce improvements, takeaway sales and family-oriented menus. - FY2018First statedAnnual report
「The company has continued operating its grill-chef program, which is intended to improve charcoal-grilling skills, and has begun testing and introducing table terminals to strengthen customer service.」
For its yakitori formats, the company has for the first time specifically described efforts to improve grilling skills and strengthen customer service through table terminals.